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Google Business Profile has gone through quite a few changes over the past several months.

A name change, new features, the push to manage business profiles in different ways, and more.

Business owners and marketing agencies try to keep up with all the changes – but it can be challenging.

Plus, because of its nature, everyone who uses Google Business Profile will encounter issues or problems at one point or another.

And sometimes, those problems or questions turn into major roadblocks.

Here are five frequently asked questions on the Google Business Profile Help Forum – and the answers.

(Now, if you think that none of these pertain to you, keep reading anyway – you never know when you will experience one of these issues. I’m just sayin’.)

1. How Do I Start Managing My Business Profile In Google Search?

You’ve probably seen the not-so-subtle blue banner at the top of the “Info” section in your Business Profile Manager encouraging you to manage your Business Profile directly on Google Search.

Or perhaps you’ve seen the “nudge” on the “Home” section of your dashboard:

Either way, managing your Google Business Profile on Google search is something most business owners will have to get used to.

If you only have one business/location, soon, you will only be able to manage your Google Business Profile on Google search or the Google Maps App.

This pop-up recently started appearing when you log in to your Business Profile Manager:

If you’re an agency or business that manages multiple Google Business Profiles, you can manage them from the Business Profile Manager. However, it’s still a good idea to understand how to manage profiles in search.

When you manage your profile on search, you can essentially do everything you can in the Business Profile Manager.

The challenge?

Until you get used to where everything is, you may have to hunt around for the fields and options you’re looking for.

How To Start Managing Your Business Profiles In Google Search

Make sure you’re logged into the account you use to manage your Google Business Profile.

Then search for your business name on Google (sometimes, you may have to enter your city and/or state.) You can also search for “my business.”

If everything goes right, you’ll see your Knowledge Panel on the right and the Merchant Panel off to the left.

Here’s how the management area looks.

You’ll see your Business Profile/Knowledge Panel and the Merchant Panel, where you will do most of your editing and management work.

The Merchant Panel includes the Menu where you will find all the ways you can dig in and update your Business Profile and Chips, which are “nudges” Google gives you on extra things you can do with your profile.

From the various menus, you can manage your Business Profile.

Here’s a brief breakdown of what you can do in the various menus.

Edit Profile  

This is where you can edit your main business information, like your contact information, URL, business hours, and other information about your company.

You can also add and delete products and services and upload photos and videos.

Note: It’s typically in the Edit menu where you will find information that Google changed due to data found online that conflicts with the business owner’s info or changes that users suggested and Google approved.

If changes were made to your profile, you will get an email.

However, in Google search, you will have to hunt around the various menus to find what changed – whether to your hours, business name, website URL, address, products or services, etc.

(This is almost like an easter egg hunt, in my opinion.)

You will find Google changes highlighted in blue.


From the Promote menu, you can see your Google Business Profile insights, create a shortened URL that you can send to customers so they can leave reviews for your business, upload photos and videos, create posts, and more.


In the Customers menu, you can look at the reviews you’ve received and respond to them, see inbound call information if you have the call history feature turned on, read and reply to messages, and even answer the questions people ask your business in the Q&A section.

Advanced Menu


You will also see “chips” in the Merchant Center.

Chips give you hints on optimizing your profile and doing other things.

Keep in mind that you can also do select edits and features directly from your Knowledge Panel.

So now is the time to start practicing using Google search to manage your Business Profile.

2. My Google Business Profile is Suspended. What Do I Do?

There is nothing worse than seeing that heart-stopping notification telling you that your Google Business Profile has been suspended.

For many small to medium-sized businesses, Google Business Profile is their only form of marketing (which is not a smart idea, by the way).

When you put all your eggs in one basket and your basket breaks, you are in big trouble.

That’s what happens when your company gets its Google Business Profile suspended.

There are two kinds of suspensions: A “soft” suspension and a “hard” suspension.

With a soft suspension, your Knowledge Panel still shows up in search results, but you cannot make any changes to your profile – it’s almost as if your business is no longer verified.

If you get a hard suspension, your Business Profile does not appear on Google at all and is not visible to the public.

Google doesn’t tell you why your Business Profile is suspended. It’s up to you to determine that.

So what do you do when your Business Profile gets suspended?

First, when your Business Profile is suspended, you need to carefully read Google Business Profile Guidelines and restricted content and identify which rule (or rules) your profile violates.

(Many people don’t realize that Google updates these guidelines frequently. And it’s your responsibility to ensure you’re up to date on the rules and that you follow them.)

I always suggest that you read the guidelines line-by-line while you have your business information pulled up to check your profile against the guidelines as you’re reading.

Once you have identified the issue(s), you need to fix the problem with your profile and then fill out a reinstatement request.

Note: Do not fill out more than one reinstatement request.

When you submit your reinstatement request, make sure you explain what the problem was and let Google know that you fixed the profile issue, providing proof that you are a legitimate business. You can do this by uploading:

Photos of your permanent business signage – both outside and inside your building.

A copy of your business license.

Registration with the Secretary of State or other business licensing governing body in your country.

A photo of a company vehicle with signage on it (if you’re a Service Area Business).

Phone bill with your business’s name and address on it, etc.

Essentially, you need to prove to Google that you are a real and legitimate business eligible for a Google Business Profile.

After you submit the Reinstatement Request, Google Business Profile Support will need time to review the information.

It typically takes three days for support to review your information and reply with their decision.

Once they evaluate your reinstatement request information, you will receive an email from their support team with their reinstatement decision.

After the Google Business Profile Support team responds to you about your suspension, you will need to correspond with the support team via those emails moving forward.

There will be a case ID in the subject line – an important number to keep track of.

Here are some more resources you can go to to find more information on what to do if your Business Profile gets suspended or learn more about how to fix your suspended Google Business Profile.

3. Service Area Business Moves From One State To Another State – But The Business Profile Still Shows Up In The Old State’s Search Results

This is an odd fluke that doesn’t happen often, but when it does, it causes chaos.

Here’s what occurs:

A Service Area Business (SAB) moves from one state to another state – let’s say, the business moves from California to Texas.

The business owner changes the address in their Business Profile to the new address in Texas.

As per the guidelines, they then delete their address and select Texas service areas.

Everything should be good to go, right? In most cases, things are all good.

But in some situations, the Service Area Business still shows up in search results for the old location and not the new location.

In the example below, the business moved from California to Texas. However, when you search for their business category in their old service area, their business still shows up.

And when you search for the business in their new location in Texas, their Business Profile is nowhere to be found.

and the exact company name and Schertz TX (their new business location), the company’s Knowledge Panel doesn’t show up – even though The Knot recognizes that they are in Texas:

If this kind of freaky thing happens to your Business Profile, Google needs to manually change your address on their end.

To resolve this, the best route to take is to go to the Google Business Profile Help Forum and provide detailed information about the situation and give the following information:

Business name.

New address and old address.

Website URL.

And business profile ID.

You will need to ask a Gold Product Expert or higher to escalate your issue to Google so they can manually fix the problem.

Keep in mind that Google can take a while to respond to these situations, so you will have to be patient.

4. How Do I Add Managers Or Owners To My Google Business Profile?

Adding managers (or owners) to your Business Profile allows other people to help you manage your Business Profile.

First, if you’re granting access to others, make sure you trust them – especially if you’re giving access to digital marketing agencies.

Never make anyone else a Primary Business Owner.

There can only be one Primary Business Owner – and that should be the actual business owner.

Keep in mind that you must be an owner to add (or remove) users.

There you will see the Managers option where you can add, edit, or remove Business Profile managers:

Enter their email address and select the role you want to give them: Owner or Manager.

The Owner role allows the user to edit, add managers, and transfer ownership of the Business Profile – so choose these users and roles carefully.

The Manager role is the most limited and perfect for a digital marketing agency or an in-house staff member updating your Business Profile.

The person you added as a Manager or Owner will receive an email to accept and confirm that they want to manage your Business Profile.

Once they accept the invitation, they can manage your profile.

5. My Postcard PIN Won’t Work

What do you do if you receive your Google Business Profile PIN postcard in the mail, but the PIN doesn’t work?

This is likely happening because the postcard PIN verification code is invalid for several reasons.

First, the PIN verification codes expire after 30 days.

If it’s been longer than 30 days since you requested the postcard, the PIN code has expired, and you must request a new code. You will then have to wait for the new/replacement postcard.

While waiting for the second postcard to arrive, do not request another postcard or make any changes to your Business Profile – just to be safe (you’ll learn more in a second).

Keep in mind that there may be other issues.

Each PIN verification code is unique to your business and the business address you listed when you requested the postcard.

It’s vital that before you request any postcard, you first ensure the physical location is correct/accurate and meets Google’s address guidelines.

If your address doesn’t meet these address guidelines, your company is not eligible for a Google Business Profile.

There are several other possible reasons your PIN isn’t working.

Did you request a new postcard while waiting for the first one to arrive?

Or did you edit any major information in your Google Business Profile – such as your business name, address, category, or other info – while awaiting the PIN postcard?

If you requested a new PIN code postcard while the current postcard was in route, or edited certain information in your Business Profile, Google will cancel the code on the postcard in the mail.

(This step helps protect the integrity of your profile.)

So you will have to request a new postcard.

Example: Only the PIN code requested for the address entered in your Business Profile when the postcard was requested and mailed will work.

If you change your business address before the postcard PIN verifies your Business Profile, the PIN won’t work, and you must request a new code.

Another important thing. When you enter your PIN code, make sure that you don’t enter an incorrect code more than five times. If you do, your verification will permanently fail.

You must remove the Business Profile from your Google Account and make a new profile when that happens. So you essentially have to start over.

Also, Google only allows a business a limited number of verification attempts over a period of time – and you won’t be able to update your Business Profile name until you complete verification.

These are the main reasons PIN codes may not work.

If you requested a second postcard and you do not receive that postcard within approximately 14 days of your resend request, please fill out the Google Business Profile support form.

Lots Of Questions

Google Business Profile is definitely making lots of changes.

More features are being added – which is always a good thing.

New ways to manage your profile are being pushed.

It’s best to keep current on the guidelines, follow the rules, and stay up to date on new features and any of the latest bugs that may be going on.

More resources:

Featured Image: STEKLO/Shutterstock

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How Does The Marketing Mix Help The Business Flourish?

Before explaining anything, let us first understand what is marketing mix.

The marketing mix is a mixture of price, product, place, and promotion on which an organization focuses to differentiate its product from the rest of the market. In the case of the service industry, three more terminologies are added: physical evidence, people, and process. But we will talk about these three later in this article. First of all, let’s talk about the four main constituents of the market mix: product, place, price, and promotion.

So in a marketing mix, a company can either put efforts into the Product, price of a product, a place, or promotional activities. It is called the marketing mix because a marketer uses to put efforts into either one or a combination of the mentioned p’s.

Benefits of Marketing Mix

So let’s see how a customer can focus on the product to differentiate it in the market. We will see how a marketer can create value for the product by using the product.

Giving a lot of variety of products − An organization that gets established in the market can offer a lot of variety in its products. For example: – Let’s take the example of Cadbury. It is a supreme name when we talk about chocolates because it has a lot of product variety in its domain. Its marketers focus on retaining customer loyalty by increasing the number and variety of products in their product line.

Quality − Some brands are named for their quality to get retained in the market. For example, let’s take the example of Titan. It’s a massive name in the watch industry. So some companies put a prime emphasis on the quality of their product.

Features − Many products provide different features. Smartphones are an example.

Brand name − Brands like ITC and Nestle are the ones everyone knows. Many businesses focus on the brand name to catch the eye of a variety of customers.

Packaging − We can take the example of Cadbury. Everyone knows how its unique packaging attracts customers.

Now let’s understand how promotion helps the business prosper

Promotion is generally a communication with the customers to get insights into the product and show how it is different from the rest of the product. In today’s era where digital media has made it very simple the marketers to showcase their products, marketing is very easy. Let’s see the different methods of promotion −


Personal selling

Sales promotion

Public relation

Now let’s see how price plays a key role in business

List price − A list price is the suggested retail price of any product. A business can work with the retail price to get the maximum number of customers.

Discounts − Discounts are different mark-offs that a business can provide to its customers to get them on board.

Allowances − Trade allowances are given to trading channel partners. Trade channel partners are distributors or wholesalers, forwarding agents, or brokers who help the product get transferred to different consumers. To get channel partners, the product may have to be a well-known brand or incentivize the channel partners. There are also consumer allowances. For example, selling the old ones and getting discounts on the old ones.

Now let’s see how a place can help the business prosper

Channels − There are different channels of marketing. For example, business-to-business or business-to-consumers.

Coverage − There are mainly three types of coverage: intensive, where the product is available everywhere; exclusive, where the product is very limited; and extensive, which is in between the two.

Assortments − Assortments like small, large, XL, and Double XL give customers their comfort zone. The benefit of assortments is that they give customers various choices, but at the same time, a customer can get confused or influenced by the competition.

Location − The location of the product helps the consumers buy it easily.

Transportation and logistics − transportation is a vivid factor in the location of a particular business.

Inventory − The inventory location of any product is one of the factors that make it conveniently available to consumers.

Marketers use the above four marketing mixes to give customers what they want. Now, based on the one above, let’s understand the four C’s of marketing

Product − customer solution

Place − Convenience

Promotion − Communication

Price − cost to customers

Every product must solve some problem. This is the main function of any product that comes onto the market. Place determines the convenience of a product. For example, Maruti Suzuki is available in every corner of the country. Promotion is communication between the marketer and the consumer. Consumers are now prosumers. Consumers actively take part in the outcome of the product or service. We can take the example of the entertainment industry, where the feedback of the customers changes the whole plot of their story.

Now in the service industry, as mentioned at the beginning of the article, there are three more Ps.

Physical evidence − Since services are intangible, we need some evidence to prove it. Primary and secondary sources of information can be used to gather information related to the services. For example, to choose from the best colleges, we can either see their ranking, attend their webinar, or just go and study at the institute.

People − We do not get to meet the product while using the product. But in the case of services, we use to meet with the people related to them. For example, we can go to a pizza shop where the staff can tell us about the product and change the whole mindset of the consumers.

Processes − There is a whole mechanism involved in establishing any service industry. For example, selling software is a step-by-step process by which its services are delivered. Nowadays, automation has reduced the human element in the process. Automation minimizes variability and promotes standardization.


So the 4 P’s of marketing help any product get visible in the market, and the rest 3 P’s, when added, help the services industry be utilized on a vast scale by the consumers.

The 5 Best Tablets And 5 Best Ultrabooks For Business

Over the last few years, there have been more changes occurring across the enterprise than in any other market. The corporate world, which was once loath to even consider modifying roadmaps and buying new products without waiting years to see how they held up, has thrown those old models on their head. Now, more companies than ever are investing in new ideas and products.

As of late, the other mobile form factor worth considering is Ultrabooks. The thin, lightweight, notebook spec created by Intel has made a huge mark on the mobile market. And according to most analysts, in the coming years, they could very well become the most popular notebook form factor on the market.

But as the enterprise becomes more willing to adopt such devices, it’s also thinking about what it should buy right now. In the following slides, we’re going to examine that, and list the five tablets and five Ultrabooks IT decision-makers should be considering bringing to the office.

Next tablet: Acer Aspire S3

Apple’s new iPad, which is slated to hit store shelves on March 16, seems to be an ideal tablet option for today’s enterprise user. It’s the tablet that the vast majority of employees want, plus it combines the new A5X processor with the Retina Display to make it a notable step up over the iPad 2. Furthermore, its 4G LTE integration is ideal for employees who are on the road.

New iPad

Next tablet: Acer Aspire S3

Next tablet: Cisco Cius

The Acer Aspire S3 is one of the most powerful Ultrabooks on the market, boasting a 13.3-inch LED display, Intel’s Core i5 processor, and a design that will make any client take a second to admire when employees break it out of the bag. Plus, it’s running Windows 7, making it a potentially more useful device than a tablet alternative.

Acer Aspire S3

Next tablet: Cisco Cius

Next tablet: Asus Zenbook

When Cisco launched the Cius last year, the company made it clear that it didn’t want its device to be an iPad killer. Instead, it hoped that enterprise users would see value in the Cius for its ability to be integrated into existing Cisco products. And although it’s Android-based, it comes with a host of security features that should allay at least some of the fears associated with the operating system.

Cisco Cius

Next tablet: Asus Zenbook

Next tablet: RIM Blackberry Playbook

The Asus Zenbook combines the key features that make Ultrabooks so special: power and mobility. The device comes with Intel’s Core i3, i5, or i7 processor, depending on the user’s preference, and boasts either an 11.6- or 13.3-inch display. Add that to its inclusion of a USB 3.0 port and Bluetooth 4.0, and it quickly becomes clear the Zenbook is one worth considering for the office this year.

Image 4: Asus Zenbook

Next tablet: RIM Blackberry Playbook

Next ultrabook: Dell XPS

Research In Motion has been suffering through an exceedingly difficult time over the last couple years as competitors deliver far more appealing devices. Still, the company’s 7-inch BlackBerry PlayBook is at least worth considering for IT decision-makers that are concerned about Android security and see little value in the iPad. And with its recent addition of native e-mail and contacts support, it’s far more appealing than it was previously.

RIM Blackberry PlayBook

Next ultrabook: Dell XPS

Next ultrabook: Sasmsung Galaxy

Although Dell has lost some of its popularity in the enterprise to companies like HP and Lenovo, the company still delivers a host of high-quality PCs for the corporate world. Chief among them might just be the Dell XPS 13. The Ultrabook boasts a beautifully simple design, and adds serious performance to make it one of the most attractive options in this roundup.

Dell XPS 13

Next ultrabook: Samsung Galaxy

Next ultrabook: Lenovo IdeaPad

The Samsung Galaxy Tab 10.1 is designed to be the Android-based alternative to Apple’s iPad. It comes with a 10.1-inch screen, 4G LTE connectivity, and an attractive price tag. That said, it’s designed with consumers in mind, and it lacks many of the security features found in the aforementioned Cisco Cius. So, while it might be a worthwhile option for some, it might turn others away.

Galaxy Tab 101

Next ultrabook: Lenovo IdeaPad

Next ultrabook: Lenovo ThinkPad

Lenovo is one of the top PC makers for enterprise users, and its IdeaPad U300 helps the company continue to appeal to those folks. The device comes with the thin, lightweight design expected from an Ultrabook, and features up to 8 hours of battery life, making it a great option for travelers. Plus, it’s optional 256GB solid-state drive is enough to make any IT decision-maker happy.

IdeaPad U300

Next ultrabook: Lenovo ThinkPad

Next ultrabook: Apple Macbook Air

Lenovo’s ThinkPad tablet is a unique option for enterprise customers. The device, which is scheduled to get an update to Android 4.0 (Ice Cream Sandwich) in May, works with a stylus. Even better, it can be docked into a keyboard, letting users turn it into a quasi-notebook. Think of the ThinkPad tablet as a half-tablet, half-Ultrabook hybrid. Not bad, right?

Lenovo ThinkPad

Next ultrabook: Apple Macbook Air

Previous ultrabook: Lenovo ThinkPad

OK, OK, so the MacBook Air isn’t exactly an Ultrabook. But let’s not forget that Apple’s thin notebook was the device that inspired Intel’s new spec. It’s also the device that could greatly impact the adoption of Ultrabooks. So, why might the MacBook Air appeal to enterprise users? It’s well-designed, secure, and perhaps most importantly, benefits from consumerization.

Macbook Air

Previous ultrabook: Lenovo ThinkPad

Top 5 Iphone 14 “Innovations” That Apple Copied From Android

There have been a couple of negative reviews because the iPhone 14 series do not come with many upgrades. However, the Pro models come with some features that attract some attention. In addition to the 48-megapixel lens, it comes with a smart island design. This was originally the slot of Apple’s pill screen. It has become a new function, which has caused heated discussions on the whole network. However, these new functions on the iPhone 14 series are not the first. The so-called new functions, including Smart Island, have been played by Android manufacturers such as Huawei and LG. Android Central believes that at least 5 functions on the iPhone 14 series are plagiarized. Well, if we want to put it on a lighter note, we will say that these iPhone 14 functions draw inspiration from Android manufacturers.

Five Android-inspired features on the iPhone 14 series 1. Smart Island: LG V10 has it

The Smart Island may be the most attractive feature of the iPhone 14 series. In order to increase the appeal of the Pro series, Apple even only opened it to the iPhone 14 Pro and Pro Max models. However, if you think that Apple has brought some innovation, then you are thinking wrong. The feature was already available on the LG V10 mobile phone. The company has also implemented a similar feature on another LG smartphone. Also, LG’s previous UI design is similar to Smart Island

PS: In fact, Chinese manufacturers have also done interactive designs using the notch area, such as Vivo’s OrginOS system.

2. Punch-hole selfie lens: Huawei nova4 takes the crown Gizchina News of the week 3. Always on Display

Another feature that is quite old and has been on Android is the Always-On-Display (AOD). Just like the Smart Island, Apple also reserves this feature for the iPhone 14 Pro series. This means that Apple considers it a top feature. However, it is important to note that Apple is not the innovator of this feature. So, if Apple did not innovate it, who did? Well, Apple’s arc-rival, Samsung is the first company to make the AOD always-on function.

4. Dynamic refresh rate

Apple iPhones have supported dynamic refresh rates since the iPhone 13 series. The company also introduced the ProMotion function, which is still an exclusive function of the Pro series. The minimum refresh rate of the previous generation was 24Hz. However, the new iPhone 14 series can achieve a minimum of 1Hz, mainly with AOD always-on display. However, the 1Hz ultra-low refresh rate is not new among Android manufacturers. This feature dates back many years for Android manufacturers and the likes of the OnePlus 9 Pro and Find X3 Pro has long provided similar functions.

5. Apple Crash Detection

In a video description, Apple said the “iPhone 14 Pro comes with Crash Detection, a vital new safety feature that can detect a severe car crash and automatically call for help, even when you can’t,”..”Add this to the new 48MP Pro camera and a totally reimagined display, and iPhone 14 Pro redefines what a smartphone can do. Again.”

The car crash detection function is not only supported by the iPhone 14 series, but also a key function of the Apple Watch 8 series. However, this feature is not an innovation of Apple. Google’s Pixel 6 series mobile phones have long supported it. In fact, there are signs that Google will provide such a function in the Android system in the future.


These wouldn’t have been a topic of discussion but considering that Apple claims so much glory for these features, it is important to reveal some information. Many Apple fans believe that the original version of a feature is available when Apple releases it. For them, it doesn’t matter who used it first, if Apple is five years late, Apple is the “innovator” for the feature. However, this is only a fanboy point of view and no tech enthusiast has such ideas. Apple is not an innovative company, after all, it appears that its years of innovation are long gone. The company now looks at what Android manufacturers do and makes some changes. In time past, this was not the pattern of Apple.

Top 5 Android Desktop Managers To Manage Your Phone From Computer

Android is the most widely used mobile operating systems in the world and one of the major reason behind it, is that its flexible and open nature, which makes sure that plays well with almost all platforms. For instance, the Android devices can communicate easily with Macs and PCs around you, therefore making things easier, as you can sync data from your Android smartphone to your PC and carry your work with you. However, if you’d like to manage your Android device from your PC or Mac, or share all types of files, it’s not natively possible. That’s where Android Desktop Managers come into play.

1. MoboRobo

While the application is free, it will give you app recommendations from time to time. Also, at the time of installation, make sure that you don’t install any third party apps, which come packed with the installer.

Download (Windows)

2. MoboGenie

MoboGenie is yet another free Android desktop manager which lets you download apps, manage files and keep your phone up to date. The manager automatically scans your phone and deletes junk files and resources. Getting new content directly from the computer to your device is the primary focus of this desktop manager. MoboGenie supports managing your device over WiFi and it’s obviously easier than using the data cable.

MoboGenie also lets you manage contacts, messages, apps and almost anything in the device. Like MoboRobo, you can create a complete backup of the device and restore it to any Android device at a later date with MoboGenie.

Download (Windows)

3. MyPhoneExplorer

The application also syncs contacts and calendar to Outlook, which can be helpful if you have a corporate phone and need to keep the phone in sync with the PC all the time. The only downside of MyPhoneExplorer is that it’s very basic with a 5-year-old outdated UI. But if you can work with that, I would really recommend it as a free alternative to the above two.

Download (Windows)

4. AirDroid

Let’s now take a look at the top paid Android desktop managers, starting with AirDroid. AirDroid started as a free file transfer app between PC and Android over WiFi but has come to a great distance from where it started to become a full-fledged wireless desktop manager for Android. You will have to create an online account before you can work on AirDroid. Once you have created an account and installed AirDroid on your phone as well, you can control the messages, get notifications, share files, manage apps, calls, contacts and almost everything from the software or the web client.

The free version of the app is limited when it comes to file size of the transfers and daily transfer quota. The paid version removes all the restriction for just $1.99 per month. Also, you can manage your Android device wirelessly, as it supports WiFi connections.

The best part about the app is that it works on all the platforms because it is available as a web client and Chrome extension. However, if you want a full-fledged solution, you should download the full-blown software for Windows and macOS.

Download (Android, macOS, Windows, Chrome, Web)

5. Wondershare MobileGo for Android

Download (Windows, macOS)

Ready to manage your Android smartphone from your PC or Mac?

Google My Business Impressions Down 59%

An analysis of COVID-19’s impact on local search finds Google My Business experienced a sharp performance drop.

A study from chúng tôi of over 80,000 US listings finds that impressions are down an average of 59% across all verticals.

However, there are signs that performance will turn around sooner than many might expect.

Here’s more about the recent downturn of Google My Business, and when the eventual upswing is expected to occur.

All GMB Listings Got “Rocked”

Google My Business listings across all industries were negatively impacted by COVID-19.

As the study puts it, “every industry got rocked.”

Although it appears the worst may be over, as data flattened out at the end of March.

This suggests customers are coming around to seeking out businesses that do remain open.

Related: Google My Business Temporarily Removes Features Due to COVID-19

That shows customers are still engaging with businesses even if they can’t visit the location in person.

“As they shelter in place, they might be calling rather than driving, or it’s possible they want to visit and are calling to verify your hours during COVID-19.”

Recovery Already in Sight

Data suggests that performance of Google My Business listings will improve from here on out.

Automotive and retail, two industries hit hard by the pandemic, are showing signs of recovery already.

“Retail experienced a free fall in March followed by an apparent bottoming out.

Why? It’s possible the data reflects people showing an interest in shopping again after stocking up in March and sheltering in place.”

Google My Business performance for auto and retail is turning a corner, but restaurants are another story.

“At first, it was not always clear that it was possible to order from a restaurant, or whether restaurants were even open.

As consumers sorted out their options, they began to call restaurants to place food orders.”

Related: How to Completely Optimize Your Google My Business Listing


People are still using GMB, so it’s crucial that business owners continue to keep their listings updated.

Data shows that people who are searching for a business tend to engage with it either by calling or visiting the website.

So it’s a good idea to keep your website updated as well and ensure calls can still be answered.

For more about COVID-19’s impact on Google My Business listings, download the full report here.

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