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Something went wrong: Your computer’s Trusted Platform Module has malfunctioned. If this error persists contact your system administrator with the error code 80090016.
What causes Microsoft Office Outlook Exchange Error 80090016 in Windows 10/11?There isn’t any specific reason why this error may occur. In many cases, users have reported this mainly occurs if the Trusted Platform Module (TPM) gets corrupted or outdated. All things considered, the primary reasons for this error can be:
System Motherboard Replacement
Misconfigured Outlook Settings
Hindrance due to an external application
Fix Microsoft Office Outlook Exchange Error 80090016You can fix Microsoft Office Outlook Exchange Error 80090016 by following these suggestions:
Rename the BrokerPlugin File
Repair PIN and Picture Password Solution
Disable ADAL
Remove and re-add your account
Repair Outlook
Now let us see these in detail.
1] Rename the BrokerPlugin FolderThe AAD token broker plugin file is a classified Win64 EXE file. If this file is attempted to be loaded when Outlook is starting up, it may cause runtime errors. However, renaming the file can fix any errors caused by it. Make sure you do this with the affected user account logged off. Here’s how you can do it:
Open File Explorer and navigate to the following path. C:Windows.oldUsersasusAppDataLocalPackages (The path may differ)
Scroll down and search for Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy folder
Rename the folder as Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy.old.
Restart Outlook once done to check if the issue is fixed; it may ask you to re-enter your password.
Perform this step only if your device’s motherboard is replaced.
2] Repair PIN and Picture Password SolutionThe Outlook Exchange Error 80090016 can appear when Windows cannot set a PIN for your device. This is usually due to the corruption of the Ngc folder located in the system volume. Deleting all the contents of the Ngc folder can help fix this issue. Here’s how:
Open File Explorer and navigate to the following path. C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNGC
Select all the files and press Shift + Del to delete them permanently.
Delete and re-create your user account.
3] Disable ADALADAL is a .NET framework tool that allows developers to authenticate users to an on-premises Active Directory deployment or the cloud. Turning it off can sometimes fix errors related with TPM. Here’s how:
Press the Windows key + R to open the Run dialog box.
Type regedit and hit Enter.
Once the Registry Editor opens, navigate to the following path. HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity
In the right pane, create a new DWORD (32-bit) Value and name it EnableADAL.
Restart your device once done and see if the error is fixed.
4] Remove and re-add your accountIf the error isn’t fixed, try removing and re-adding your Outlook account. Doing so can fix temporary bugs and issues you might be facing. Here is how to remove your account:
Now, add that account and check if the issue persists.
5] Repair OutlookIf none of these steps could help you, consider repairing Outlook. It has been known to help most users get over this error. Here’s how to do it:
Press Windows Key + I to open Settings.
Read: Fix 0x800CCC90 Outlook error code
What does error code 80090016 mean?The outlook error code 80090016 usually occurs after a devices motherboard has been replaced. This error can also occur if the TPM is facing any errors. You can fix this by renaming the BrokerPlugin file. For your information, we have enlisted some solution that will troubleshoot the issue.
How do I resolve a TPM issue in Outlook?To resolve a TPM issue in Outlook, you need to find the root cause of the problem. That said, you can go through the above-mentioned solutions to troubleshoot the issue regarding TPM in Outlook. In case you cannot find the root case, you can disable ADAL, rename the BrokerPlugin file, and re-add your account as well.
Fix: Event ID 1098: Error 0xCAA5001C, Token broker operation failed.
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Fix Error 0X8007007A When Downloading Offline Address Book In Outlook
Some Microsoft 365 users may receive the error code 0x8007007A when you try to download an Offline Address Book (OAB) for a profile in Outlook on Windows 11 or Windows 10 computer. If you’re affected by this issue, this post is intended to help you with the most suitable solutions you can apply to quickly fix this error.
You will encounter this error when the .prf (profile) or .msp (customization) file that you used to configure an Outlook profile was created using the Office Customization Tool (OCT), and you select the Enable offline use option, but you did not specify the directory path to store the Offline Address Book files.
Error 0x8007007A when downloading Offline Address Book in OutlookSo, if you’re faced with this Outlook issue, you can try any of the recommended solutions below in no particular order to resolve the error 0x8007007A when downloading Offline Address Book in Outlook on your Windows 11/10 PC.
Check the directory path of the OAB file
Create new Outlook profile
Modify Registry
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Check directory path of the OAB fileTo fix error 0x8007007A when downloading Offline Address Book in Outlook on your Windows 11/10 PC, this solution requires you to check the directory path of the OAB file, depending on the version of Outlook you have installed on your computer.
To check the directory path of the OAB file for Outlook 2013, do the following:
On the Cached Mode tab, select the Configure Cached Exchange Mode option.
Select the Use Cached Exchange Mode option.
Select the Customize location for .ost and .oab files option.
Check the Directory path to store Offline Address Book files text box.
Enter a valid path in the Directory path to store Offline Address Book files text box.
Clear the Customize location for .ost and .oab files option.
To check the directory path of the OAB file for Outlook 2010, do the following:
On the Exchange tab, select the Enable offline use option.
Check the Directory path to store Offline Address Book files text box.
Clear the Enable offline use option.
Enter a valid path in the Directory path to store Offline Address Book files text box.
2] Create new Outlook profileThis solution requires you to create a new outlook profile. To do this, follow the instructions in the guide how to fix Error 0x8004010F, Outlook Data File Cannot Be Accessed.
3] Modify RegistrySince this is a registry operation, it is recommended that you back up the registry or create a system restore point as necessary precautionary measures. Once done, you can proceed as follows:
Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type regedit and hit Enter to open Registry Editor.
For Outlook 2013:
For Outlook 2010:
Select Find.
Now, enter 001e660E into the search field to search for the registry key.
Select Find Next.
If you’re unable to delete the registry key, you can take ownership of the registry key and try the delete operation again.
Exit Registry Editor when done.
Reboot PC.
Related post: How to restore Contact information in Address Book in Outlook
How do I force Outlook to update offline address book? How do I troubleshoot the Outlook Offline Address Book in an Office 365 environment?To troubleshoot the Outlook Offline Address Book in an Office 365 environment, try the following suggestions:
Make sure that the Global Address List (GAL) is up to date.
Manually download the Offline Address Book and then make sure that Cached Exchange Mode is enabled.
Make sure the Background Intelligence Transfer Service (BITS) service is running on your Windows 11/10 PC.
That’s all! Hope it helped.
Fix Outlook Error Too Many Recipients On Windows 10/11
Fix Outlook Error Too Many Recipients on Windows 10/11
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Microsoft Outlook is one of the most popular email client software available on a wide range of devices.
After sending multiple emails in bulk, Outlook might receive a response of Too many invalid recipients, usually followed by Error 550. See how to fix this in the article.
The Outlook troubleshooting section contains a lot more of these types of articles.
Many more fixes can be found in our dedicated Outlook Fix section that you can deal with easily by following the instructions.
Are you getting an Outlook error that says there are too many recipients? Well, the first thing to know about this error is that it happens when a distribution list is too big, and people who regularly use distribution lists to manage and/or send emails are prone to receiving this error.
The error, which is displayed as Error 550 Too many invalid recipients occurs when you attempt to send a message to multiple users or email addresses, that are no longer valid, from Outlook, and eventually, the message doesn’t get to the intended recipients.
But what really is the maximum number of recipients you can send messages to at a go using Outlook? First of all, the Outlook error too many recipients message isn’t generated by Outlook itself, but comes from your internet service provider (ISP), or your corporate mail administrator in the form of a send/receive error.
This is because Outlook doesn’t have a limit on the number of addresses you can send to in one single message or email.
However, your ISP or corporate mail admin can set limits or a combination of limits on the number of emails you can send in an hour or day and the number of recipients for a single email in a bid to protect the mail server from abuse or excessive use.
But this is something you’d then have to check with your ISP or corporate mail admin to avoid getting the error in future messages.
One of the easiest ways of dealing with this error is by first creating a distribution list that has an optimum number of email addresses, though you can find out from your mail admin or ISP about the limits on the number of emails you can send. In this way, you can avoid receiving the Outlook error too many recipients next time you send multiple emails.
Otherwise, you can try some of the solutions listed below if the error persists.
Fix: Outlook error too many recipients 1. Make a new profile and account on Outlook
Open Control panel
Select Mail
Delete the Outlook profile
Restart your computer and open Outlook again
Make a new profile and a new account
If the account is an Exchange, connect to the exchange server
If it isn’t Exchange, use the manual account setup to connect the PST file, otherwise back up the PST file first
Note: Making a new profile should not damage the PST file.
If creating a new Outlook profile or account doesn’t fix the Outlook error too many recipients, make a new test Windows User Profile (account) by logging into the new Windows account, set up Outlook and test it again.
2. Check with your ISPIf you get Outlook error too many recipients, there could be an email reputation issue and your ISP probably doesn’t want to admit it.
In this case, check your ISP’s domain reputation, block reputation, and your assigned address reputation from sites like chúng tôi chúng tôi chúng tôi or barracudacentral.org.
3. Work with or around the email limitationsTo do this, there are several methods that come in handy including:
Using a Mail Merge
Use a Mail merge add-in to break mail merge into batches below the email limitation
Consider using a third party app or service for mass mailings or distribution lists
Get an upgrade on your subscription from your ISP and ask about possibilities that such an upgrade comes with, look out for email allowances or limitations
Check with your corporate mail administrator for a specific mail address you can use to send out large distribution lists or mailings, and/or remove the limits on your account temporarily. You can also schedule the list to go out or run later in the night
Verify your account through SMS to allow you to temporarily go beyond the set limit on sending emails or messages
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Use Advanced Diagnostics In Microsoft Support And Recovery Assistant To Fix Outlook Issues
To resolve issues experienced while working with Office suite, Microsoft offers a useful tool called SaRA (Support and Recovery Assistant). The tool is designed to run multiple scans to diagnose and fix problems occurring in Office apps. So, if you find an Office app like Microsoft Outlook is not working properly, you can use Advanced Diagnostics in Microsoft Support and Recovery Assistant to fix it.
Using Advanced Diagnostics in Microsoft Support & Recovery AssistantIf your Microsoft Outlook account is not working as desired and causing problems, you can use the Advanced Diagnostics section in Microsoft Support and Recovery Assistant to scan Outlook for known issues and build a detailed report of your Outlook configuration. Take the following steps,
Select which apps you are having problems with
Review your Outlook Scan
Sharing Results
You’ll need an internet connection to download, install, and use the Microsoft Support and Recovery Assistant
1] Select which apps you are having problems withWhen presented with ‘Select which apps you are having problems with’ screen, choose Outlook and hit the ‘Next’ button.
Now, when prompted to confirm that you are using the affected machine, select ‘Yes’ and again hit the ‘Next’ button.
When the new window opens, enter your account details and press ‘Next’.
Once your account is verified and validated by Office 365, the scanning process will kick-in.
When the scanning is in progress, you will see a window with spinning dots under heading ‘Checking’. The process may take several minutes to run.
Once the scan is complete, you’ll see a notification bearing the following message – We’re done collecting your Outlook configuration details.
Read: How to use command-line version of Microsoft Support and Recovery Assistant.
2] Review your Outlook ScanThe scanning report will show 3 tabs namely-
Issues found
Detailed View
Configuration Summary
Each of the above tabs will allow you to see a summary of your Microsoft Outlook configuration.
Choose a tab and select an issue to expand it for a more detailed description. Every description will be followed by a link to an article, covering all necessary steps to resolve the issue.
Issues Found
The first tab, ‘Issues Found’ tab will provide you a list of configuration issues that are detected during the scan.
Detailed view
This scenario also collects important configuration information for Microsoft Excel, Microsoft PowerPoint, and Microsoft Word. To see this information, expand the Miscellaneous section in the tree view.
Configuration Summary
The details of the scanning contained in the Configuration Summary tab represents a snapshot of the configuration settings collected on a frequent basis and analyzed.
If the small size of the text bothers you or strains your eye, you can view the scan results in a browser.
3] Sharing your scan resultsSaRA allows users to share your scanning results with Microsoft as well.
Users who have an Office 365 account
If you sign in to SaRA by using an account in Office 365, the application will allow you to send your files to Microsoft. This can be helpful in times when you are working with a Microsoft Support engineer to get some assistance. Moreover, if you choose to send the files they will be securely uploaded.
Users who do not have an Office 365 account
For users who choose to sign in to SaRA via an account not supported by Office 365, there will be no option available to send files to Microsoft.
Now, you can copy the file from this folder to share with the person who is helping you to fix your Outlook issue.
Lastly, SaRA is not just made to fix Outlook issues for Office 365 or on-premises. It has also options for troubleshooting Dynamics, OneDrive and Skype for Business issues.
How do I fix Microsoft Outlook email problems?The solutions depend on the error or problem you are getting while using the Outlook app. However, in most cases, you can use Microsoft Support and Recovery Assistant to get it fixed. For your information, the Advanced Diagnostics option is pretty handy in solving Outlook problems.
How do I troubleshoot Outlook performance issues?To troubleshoot Outlook performance issues, you need open Outlook in Safe Mode and check if you are getting the same issues or not. If yes, you need to repair the Outlook email profile first. Then, you can create a new Outlook profile. Finally, it is suggested to repair Outlook via the installer.
That’s all! Hope it helped you.
Fix 0X81F40001 Microsoft Visual C++ Error On Windows 11/10
The Microsoft Visual C++ error 0x81f40001 may occur for some Windows users when installing Microsoft Visual C++ redistributable package on Windows 11 or Windows 10 computer. This post provides the most adequate solutions affected PC users can apply to fix the error on their system.
When you encounter this issue, you’ll receive the following full error message;
Microsoft Visual C++ Redistributable (x64) Setup Failed, Error 0x81f40001
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
Microsoft Visual C++ error 0x81f40001If the Error 0x81f40001 has occurred on your Windows 11/10 device when installing Microsoft Visual C++, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your system.
Run Program Install and Uninstall Troubleshooter
Check system architecture
Run Installer in Compatibility Mode
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you try the solutions below, check for updates and install any available pending bits on your Windows 11/10 device and see if the error reappears when you try the Visual C++ install operation again.
1] Run Program Install and Uninstall TroubleshooterThe Program Install and Uninstall troubleshooter fixes corrupted registry keys and is designed to help PC users automatically repair issues related to installing or removing programs on Windows 11/10 system.
This solution requires you to run the Program Install and Uninstall Troubleshooter from Microsoft and see if that helps to fix the Microsoft Visual C++ setup Error 0x81f40001 that has occurred on your device.
2] Check system architectureMost affected users that encountered this error on their Windows 11/10 system were trying to run the Visual C++ Redistributable Package (x64) installer on a 32-bit system. In this case, to resolve the issue at hand, you need to check system architecture, and then download and run the appropriate package installer for your system.
3] Run Installer in Compatibility ModeEven though it’s stated on the installer error prompt that the redistributable package in question can only be installed on Windows XP SP1 (x64) and newer platforms, it’s possible that for some reason the Windows 11/10 system is detecting the installer as old program, and as such creating a conflict. In this case, you can Clean Boot your system, and then, in that state, run the package installer in Compatibility Mode and see if the error is fixed.
To run the package installer in Compatibility Mode on your PC, do the following:
Open File Explorer.
Choose Properties.
Navigate to the Compatibility tab.
Now, check the Run this program in compatibility mode for option.
Choose Windows 7 or 8 from the drop-down menu.
Check the Run this program as an administrator option.
Now, check if the issue is resolved. If not, you can run the Program Compatibility Troubleshooter and see if that resolves the issue.
Hope this helps!
How do I fix Microsoft Visual C++ redistributable?If you’re experiencing Microsoft Visual C++ redistributable package issue on your Windows 11/10 computer, you can try the following simple and basic fix:
Press the Windows key + I to open the Settings app.
Now, scroll down on the Apps & features right pane.
Select Modify.
Follow the on-screen instructions to finish the repair operation.
Do I need all Visual C++ redistributable?For a fact, you do need all Microsoft Visual C++ Redistributable – these are the standard distributable package of shared code that ships with the Windows operating system and enables apps to run properly on your PC. Deleting or removing any Visual C++ redistributable can make some applications stop working as those applications would be using it.
Microsoft Office Keeps Asking To Sign In
Are you receiving a sign-in prompt every time you open Microsoft Office programs? If yes, the suggestions in this article may help you fix it. This issue can occur on any Microsoft Office application, including Outlook, Word, Excel, etc. Different Microsoft Office users have experienced this issue on different Office applications. According to them, Microsoft Office keeps asking them to sign in when they open Outlook, PowerPoint, Excel, or another Office application.
Microsoft Office keeps asking to sign inIf Microsoft Office keeps asking you to sign in, you can try the following solutions to get rid of the problem.
Update Microsoft Office
Disconnect and reconnect your Work or School account
Check whether the “Always prompt for logon credentials” option is disabled or not
Delete your credentials
Change OneDrive settings
Reset OneDrive
Create new values in Registry
Delete the Identity folder in Registry
Delete the cached files from Office Upload Center
Run an online repair
Let’s see all these fixes in detail.
1] Update Microsoft OfficeFirst, check whether you are using the latest version of Microsoft Office or not. The following steps will help you with that:
Open the Microsoft Office application you are experiencing the issue with.
After updating Office, check if the issue persists.
2] Disconnect and reconnect your Work or School accountDisconnect and reconnect your Work or School account and see if it helps. To do so, you have to open Windows 11/10 Settings. The steps for the same are listed below:
Open Settings.
This will remove your Work or School account from your Windows 11/10 computer. Now, add your Work or School account again.
3] Check whether the “Always prompt for logon credentials” option is disabled or notIf you are receiving this issue on Outlook, check whether the “Always prompt for logon credential” option is disabled or not. Follow the steps written below:
Open Microsoft Outlook.
Select the Security tab and uncheck the “Always prompt for logon credentials” option under the User Identification section.
If the option is already unchecked or greyed out, you have to delete your credentials in the Credential Manager.
4] Delete your credentialsDeleting the Microsoft Office credentials from the Credential Manager has helped many users. You should also try this. We have listed the steps below:
Open the Control Panel.
Change the View by mode to Category.
Delete all the credentials with the name MicrosoftOffice.
After deleting the credentials, open the Microsoft Office application. You will get the sign-in prompt. Enter your credentials and sign in. Now, close the Office app and then open it again. It should not ask you to sign in again.
Read: Fix Access denied to installation source Office error.
5] Change OneDrive settingsThe sync for Office files option in OneDrive lets you work on Office files with other people and share documents at the same time. In some cases, users may experience issues with the Office applications like crashing or closing unexpectedly, asking for the sign-in prompt again and again, etc. due to sync conflict.
Change OneDrive settings to disable this feature and see if this fixes your problem. Follow the below-listed instructions:
Select the Office tab.
Uncheck the “Use Office applications to sync Office files that I open” checkbox.
6] Reset OneDriveReset OneDrive to fix OneDrive problems. Before resetting the OneDrive, you have to clear the OneDrive credentials from the Credential Manager.
7] Create new Values in RegistryThis is a registry fix for the problem you are experiencing with Microsoft Office applications. Therefore, before you begin, we recommend you create a system restore point and backup your registry.
Copy the following path and paste it into the address bar of the Registry Editor. After that, hit Enter.
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentityNow, check if you receive a sign-in prompt again and again. If the issue still persists, go to the following registry path and create one more DWORD (32-bit) Value there.
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookAutoDiscoverThis should fix the problem.
8] Delete the Identity folder in RegistryIf creating the new Values in Registry does not fix your problem, deleting the Identity folder may help. Many users have accepted that this solution has fixed their problem. Before making any changes to the registry it is always better to create a system restore point and back up the registry.
The steps are as follows:
First, clear MicrosoftOffice credentials from the Credential Manager. We have already talked about this previously in this article.
After clearing the credentials, open the Registry Editor and go to the following path.
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonExpand the Common key and look for the Identity folder. Once you find it, delete it. After deleting the Identity folder, restart your computer.
9] Delete the cached files from Office Upload CenterThe problem might be occurring due to the corrupted cached files in the Office Upload Center. Office Upload Center is a part of Microsoft Office and gets installed on your system automatically when you install Microsoft Office. The Office Upload Center lets users keep track of their files getting uploaded to the server. If the cached files in the Office Upload Center get corrupted due to any reason, you will experience issues with Microsoft Office applications.
Delete the cached files in the Office Upload Center and see if it works. The steps for the same are written below:
10] Run an online repair of Office
If none of the above solutions work for you, run an Online repair for Microsoft Office. To run the online repair, you should have an internet connection.
Why does Office keep asking for my password?Microsoft Office keeps asking you for your password when the Logon network security setting under the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication. This issue is generally associated with the older versions of Microsoft Office but can occur rarely on the latest versions.
To fix this issue, you have to select the Anonymous Authentication in the Logon network security setting. Users with the newer versions of Office may not find this option. Hence, they can try other fixes like deleting their credentials, deleting the Identity folder in Registry, etc.
You can also try the solutions described above in this article.
How do you get Microsoft to stop asking me to sign in?If Microsoft Office keeps asking you to sign in, first, you should update it. If updating Office does not fix the problem, you can try other fixes like, deleting your credentials, resetting OneDrive, deleting the cached files from office Upload Center, etc.
We have explained all these fixes in detail above in this article.
Hope this helps.
Read next: Fix Office doesn’t recognize the command it was given error message.
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