Trending February 2024 # Fix Headphones Not Working Or Detected In Windows 11/10 # Suggested March 2024 # Top 4 Popular

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If your Headphones are not working – maybe after installing an Update, it could be due to incompatible OS and drivers. Updates to several computer components are meant to fix stuff that is broken but sometimes results in breaking some other components. One such scenario is where a Windows Update breaks the headphone. The computer stops playing any audio using the headphones. This error is caused due to incompatible drivers.

Headphones not working in Windows 11/10

Here are some working solutions that will help you if your Headphones are not working or being detected:

Manually set Headphones as the default device.

Make sure you use the right ports

Disable front panel jack detection

HD Audio Over AC97

Restart the Audio Service

Update or roll back your Audio drivers.

Use the Audio Troubleshooter.

Rollback or install a newer Windows Update.

Some of these may need admin permission to fix it. Assuming that the mute button is not active,

1] Manually Set Headphones as the Default Device

Sometimes, when a headphone is plugged in, it does not toggle the default audio device or default playback device. In this case, you can just set the default audio device to the headphones.

Under the section of Output, select Headphones for Choose your default output device.

This should get the headphones working on your Windows 10 device.

2] Make Sure You Use the Right Ports

If it is a wired headphone, make sure you have connected the wire to the correct port. There are usually two ports—Audio out and Mic input. Often, you connect to the wrong port as it’s easy to get used to, and we connect without looking at the port. So if that’s the case, then connect to the right port.

Read: External Microphone being recognized as Headphones.

3] Disable Front Panel Jack Detection

It is possible that the audio is being streamed towards the Front Panel of the cabinet. Even when you have changed the default audio, you can change the front panel jack detection feature if there is no change.

You can also choose to make the front and rear audio streams different audio outputs. So if you want to hear different audio from different ports, you can do it.

4] Use HD Audio Over AC97

It’s hardware wiring where you need to make sure the connection from the motherboard is correct. Some OEMs offer both HD Audio and AC97. If you have connected AC97, and it’s not working, check your motherboard manual, and change it to HD Audio.

Another issue could be that the front panel audio connector has 2 connectors—one for AC97 and the second for HD audio. You can use only one of them. So if you have connected to both somehow, choose HD audio.

5] Restart Audio Service

If you cannot listen to system audio as well, it’s probably the Audio service that has the problem. You need to open the Windows Services and restart or enable the Audio Service.

Read: Headphone jack not working on a laptop.

6] Update or Rollback Your Audio & Bluetooth Drivers

If the update is recent, you can roll back that driver to an older version that does not trigger this issue. In case there was no update, it is possible that the outdated drivers need to be updated to the latest version. Install a new version of that driver if available. Make sure it is the correct device driver

The drivers you need to focus on are:

Bluetooth.

Sound, video, and game controllers.

7] Use the Audio Troubleshooter

Follow the on-screen instructions, and this will fix your issue.

Further reading: Troubleshoot Windows Sound and Audio problems.

8] Rollback or install a newer Windows Update

If this issue has occurred after installing a Windows Update recently, you can uninstall recent Windows Updates and reboot your computer to fix this issue.

Alternatively, you can also check for updates to get a patch for this, which Microsoft may have released.

I hope this guide helped you in troubleshooting the issue.

Why are my headphones not working when I plug them into PC?

Make sure they are inserted correctly. If you have two jacks, match them using the color or text. If you insert the microphone wire into an audio jack, it will not work. Also, make sure the sound enhancements are unchecked if the sound is low or doesn’t sound right.

Why Are the Bluetooth Headphones Not Working?

If everything else is fine, then it’s Bluetooth compatibility. Your headphone Bluetooth version and the one on your PC or laptop are different, and the only option is to either change the headphone or get a new Bluetooth adaptor that matches the version of the headphone.

It is not strange. I have seen Bluetooth earphones not work with Macbook, and it has to do with the Bluetooth version.

It is because of the Microphone Boost. While it is used to improve overall Microphone performance, it might interfere so that you will listen to your own voice and echo. Another reason could be that if you have another microphone source connected to the same online meeting, you need to ensure the second source is turned off or on mute.

Now read: Front Audio Jack not working in Windows.

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Fix: Skype Camera Not Working In Windows 10/11

FIX: Skype camera not working in Windows 10/11

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Skype is without a doubt one of the best instant messaging apps, but it has its share of issues.

Many users reported that their webcam isn’t working on Skype at all.

Fixing this issue is easy and you just need to update your webcam drivers and check your camera settings on Skype.

We covered all sorts of Skype issues in the past, and if you’re looking for more Skype guides, be sure to check our Skype hub.

Skype is messaging software you can use your laptop’s or desktop’s webcam with. With their webcams, users can make video calls in Skype.

However, some might not always be able to get a working video stream with their Skype cameras.

So if your Skype camera doesn’t have effective video calls, these are a few ways to fix it in Windows 10.

First, note that Skype video calls only work with desktop and laptop webcams. They can either be built-in or external USB webcams.

However, that does not include mobile cameras, which you can’t use for Skype video calls. Also, make sure that an external USB webcam is correctly connected to the desktop.

How can I fix Skype camera issues on my PC?

1. Re-install Skype

Have you switched off automatic updates in Skype? If so, you might need to update the Skype app to the latest version.

That doesn’t necessarily mean you need to re-install the software, but that will guarantee you’re using the most updated version with the latest patches installed.

In rare cases, you may not be able to re-install Skype on your machine. In order to fix this technical glitch, follow our step-by-step guide that helps you fix the Skype won’t install on Windows 10 error.

2. Check the webcam is configured correctly

One of the most common issues on Skype is the annoying black screen camera problem.

This issue often occurs due to incorrect settings. Here’s a tested troubleshooting guide on how to fix black screen webcam issues for good.

Or you could select Uninstall and restart Windows. Windows will automatically install the latest webcam drivers.

After you have uninstalled your drivers, we recommend reinstalling/updating them automatically.

Expert tip:

The safer and easier way to update drivers on a Windows computer is by using an automatic tool.

We recommend you try Outbyte Driver Updater. The software is lightweight, so it can function properly on any device. It scans and fixes outdated or damaged drivers with no issue.

Outbyte Driver Updater is very easy to use. The download and installation take just a few minutes. After that, you just have to launch the software and let it scan your PC.

It generates a report of all drivers that have issues and what can be done about them. You can select specific drivers to get fixed or fix them all in bulk. 

It includes a free trial, so if you are not sure about it, you can test it out before committing to a purchase.

4. Check other programs

Another thing to note is that other background software integrated with the webcam might be capturing the video stream.

Then select third-party software packages, especially instant messaging or web applications, listed under Background processes and press their End task buttons. Thereafter, restart the Skype app.

5. Fix the webcam freezing in Skype

Input 0 in the window’s Value data text box if that’s not already the default value.

Press the OK button, and then you should also restart Windows.

Now open Skype to make that USB webcam video call.

6. Run the Device Troubleshooter

Restart Windows if the troubleshooter detects and fixes anything.

7. Check if your webcam is Skype compatible

Not every desktop or laptop camera is compatible with Skype. If your webcam is more outdated, it might not be Skype compatible.

This page includes a list of both compatible and incompatible Skype webcams. Scroll through the non-working camera list to see if it includes your camera.

With those fixes maybe now Skype will display video! Note that you’ll also need at least DirectX version 9.0 for Skype video calls to work.

If you need general information about this kind of issue, check our comprehensive webcam problems on Windows 10 article. It is a rundown of the most common issues users experience and how to fix them.

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Screensaver Not Working In Windows 11/10

Screensavers are moving visuals that appear on your system’s screen after the system has been idle for a while. However, at times the screensaver may not start or may stop working for various reasons. In case the screensaver is not working in your Windows system, then this article may help you.

Screensaver not working in Windows 11/10

Earlier, screensavers were necessary for CRT monitors since the monitor background could get discolored if the screen wasn’t changed for long. This isn’t the case with modern monitors but screensavers are necessary for hiding information. In many computers, screensavers aren’t activated by default. In other cases, Windows Updates can turn off the screensavers and you need to change the settings.

In case you encounter the issue of screensaver not working in Windows 11/10, try updating Windows. If this doesn’t help, proceed with the following solutions sequentially:

Check the Screensaver settings

Check Sleep settings

Keep your mouse clean and away from polished surfaces

Unplug the peripherals

Restore the default Power settings

Use the Power Troubleshooter

Update Display or Graphics Drivers

Run an SFC scan.

Let us see them in detail.

1] Check the Screensaver settings

It is quite possible that the screensaver is turned OFF. This could either be a default setting or could have changed after a Windows update. Some third-party programs are also known to alter these settings. The screensaver settings could be checked as follows:

Search for ‘screen saver’ in the Windows search bar and select the option for Change screen saver. This will open the Screen Saver Settings page.

Select the Wait time of your choice.

Hit Apply and then OK to save the settings.

2] Check Sleep settings

If your Sleep settings are set to turn off the screen or Sleep before the screensaver can activate, then you will never see it. So set your Screensaver to activate, say after 5 minutes, and PC to Sleep (Turn off the display time setting) after, say 10 minutes.

Read: Windows computer stuck or frozen on Screensaver.

3] Keep your mouse clean and away from polished surfaces

The slightest movement of a mouse counts as a movement for the system. If an optical mouse is unclean or kept on a polished surface, it will keep recording movements and thus the screensaver might not appear. To isolate this probability, clean the bottom of the mouse and keep it on white paper for a while. If the screensaver still doesn’t appear, move to the next solution.

4] Unplug the peripherals

When connected to the system, some peripherals send a message that the computer needn’t rest since the peripheral device is at work. In many cases, this instruction is encoded into the drivers.

In this situation, you can try unplugging all the peripherals and check if the screensaver appears. If yes, plug the devices back one by one to figure which one caused the bug. Now it is for you to decide whether or not to keep the peripheral.

5] Restore the default Power settings

The screensaver is governed by the power settings of the system. If a Windows update or third-party software messes up with the Power settings, the screensaver might not work right. In this case, you can reset the Power settings to default as follows:

Press Win+R to open the Run window and type the command chúng tôi . Hit Enter to open the Power Options window.

Select Restore default settings for this plan and hit Yes.

This will restore the power settings to default. Check if it helps with the screensaver.

6] Use the Power Troubleshooter

The Power Troubleshooter can fix issues related to the Power settings. The procedure to run the Power troubleshooter is as follows:

Select the Power troubleshooter from the list and run it.

Restart the system and check if it resolves your problem with the screensaver.

7] Update Display or Graphics Drivers

Update your Graphics Drivers and see if it helps. If you recently updated them, then rollback and see. Else you can download the drivers and fresh-install them.

8] Run an SFC scan

Missing or corrupted system files can cause the issue in discussion. The SFC  scan help in checking for missing files on the system and replacing them if necessary.

See this post if your Screen saver settings are greyed out.

Fix: Windows 11 Mic Not Working

It can be very frustrating when your Windows 11 mic is not working. You need it for work or something personal, but your computer is not hearing you. The following tips will help you troubleshoot what is causing your mic not to work. Since the cause of the issue is not the same for all, keep reading to see which of the various listed tips will get your mic working again. It could be as easy as unmuting your mic, or it might be possible you’ll need to use the built-in troubleshooter Windows 11 has.

How to Fix Windows 11 Computer Mic Not Working

There are easy tips you can start with to get the mic working again. Have you tried connecting the mic to another jack? Maybe the one you’re using has issues, and that’s why it’s not detecting anything. You can also try connecting something else to that jack to see if it’s the jack or the mic’s cable. Also, don’t sit too far away from the mic. Every mic is different and requires a different distance. Try sitting close and working your way from there. If your mic has a mute button, ensure it’s not on.

Does the App Have Permission to Access Your Mic?

If the app doesn’t have permission to access your computer’s mic, that explains the issue. To check if the app has permission go to:

Settings (Windows + I)

Privacy and Security

Microphone

Ensure the Microphone access and Let apps access your microphone are toggled on.

How to Set the Correct Input Device

How to Use the Audio Troubleshooter to Fix Mis Issues on Windows 11

Windows 11 has various troubleshooters you can use, and the Audio troubleshooter is one of them. You can access this troubleshooter by going to:

Settings (Windows + I)

Troubleshoot

Other troubleshooters

Audio

Fix Mic Issues Restarting Windows Audio Service on Windows 11

Fix Mic Not Working on Windows 11 by Updating or Uninstalling Drivers

If updating didn’t work, you can repeat the process but choose the uninstall option this time. When uninstalled, select the Scan hardware changes option, and your Windows computer will re-install it.

Fix Mic Not Working on Windows 11 By Enabling Mic on Keyboard

Some laptops have a dedicated mic button on the keyboard to turn off the mic automatically. It will be at the top of your keyboard. The exact position may vary depending on your computer, but it should be there. If you see the light on the mic button, it’s off, and that’s why you haven’t been able to use your keyboard. Ensure the light is off, and you should see a message on your screen letting you know the mic is enabled.

Fix Mic Not Working on Windows 11 by Running an SFC and DISM Scan

To run an SFC and a DISM scan, you must run the Command Prompt as an administrator. Start typing Command Prompt in the search field and choose the option to open it as an administrator. Once it’s open, type sfc /scannnow and press enter. The process will take a few minutes, and when it’s done, it’s time to run this other command; DISM.exe /Online /Cleanup-image /Restorehealth. When the process is done, you’ll see a message letting you know the command was done successfully.

Further Reading

The mic could also not work on other devices. If it happens to you, here is how you can fix the mic not working on Android.

Conclusion

Search Bar Crashing Or Not Working In Windows 11

Does the search bar keep on crashing on your Windows 11 PC? According to various user reports, the Windows search bar crashes whenever they try to open and perform a search. The search bar closes immediately after opening it. Also, some users have reported the search function is not working as intended. It doesn’t show up anything in the search results.

This issue could be caused because of several reasons. It might be some temporary glitch or there might be a deeper cause of this issue. It might be caused due to corrupted system files, issues with the Windows Search service, damaged search indexes, your search settings, etc. If you are also facing this issue, we got you covered. Use the mentioned fixes and get your search bar to work properly.

Search bar crashing or not working in Windows 11

If the search bar in the Start menu keeps crashing or is not working properly on your Windows 11 PC, you can use the following fixes:

Use some generic troubleshooting solutions.

Run Search and Indexing Troubleshooter.

Update Windows 11.

Perform SFC and DISM scans.

Restart chúng tôi using Task Manager.

Restart the Windows Search service.

Delete Search History.

Rebuild the search index.

Enable Enhanced Indexing.

Reset your PC.

1] Use some generic troubleshooting solutions

To start with, we will recommend some easy tips and tricks to resolve the issue at hand. First, you should try rebooting your computer and then see if the problem is resolved. It is a simple trick but works wonders in a lot of cases.

Another trick you can try is to open the Run dialog box using Win+R and then close it. After that, open the search bar and see if it works fine or not. This workaround has worked for a lot of users, so you can try it and check if it helps.

If none of these tricks help you, there might be a deeper issue. So, you can use some other fix to resolve the issue.

2] Run Search and Indexing Troubleshooter

Windows comes with various inbuilt troubleshooters to scan and fix various issues. You just have to run a specific troubleshooter and it will resolve the related issues for you. Since you are having a problem with Windows search, you can simply launch the Search and Indexing troubleshooter to fix the “Search bar crashing or not working” issue. Here are the steps to run it:

Next, scroll down to Search and Indexing and press the Run button present next to it.

Then, follow the prompted instructions and let Windows fix the Windows search issues.

Once done, reboot your computer and see if the problem is gone.

If Windows troubleshooter doesn’t help, move on to the next fix.

TIP: Enable or disable Windows Search in Windows.

3] Update Windows 11 4] Perform SFC and DISM scans

The issue at hand could be caused due to damaged or infected system files. Hence, perform an SFC scan to fix the issue. If that doesn’t work, run a DISM scan and then check if the problem is resolved or not.

5] Restart chúng tôi using Task Manager

SearchHost.exe is a process used to search and index files on a Windows computer. Now, if Windows Search is not working properly or keeps crashing, you can try restarting this process and see if it helps. Here’s how you can do that:

Firstly, hit the Ctrl+Shift+Esc hotkey on your keyboard to open Task Manager.

Now, go to the Details tab and look for SearchHost.exe.

After that, press the End process button in the confirmation prompt.

Once done, try opening Windows search and see if it has stopped crashing or not.

6] Restart the Windows Search service

There might be some issue with the Windows Search service or it might be stuck in a limbo state. As a result, the search bar keeps crashing or Windows search stops working properly. Hence, if the scenario applies, you can restart the Windows Search service to fix the problem at hand. Here’s how:

Firstly, press Win+R to evoke Run and enter chúng tôi in the Open field to launch the Services window.

Now, scroll down and locate the Windows Search service, and select it.

Once done, open the search and see if it works fine or not.

7] Delete Search History

You can also try deleting your search history and check if it resolves the issue for you. There might be some corrupted entries in the search history. So, clear the search history and then check if the Search function is working properly. You can follow the below steps to do that:

First, launch Settings and move to the Privacy & security tab.

Next, press the Search permissions option.

After that, under the History section, press the Clear device search history button.

Also, make sure the Search history on this device toggle is switched on.

Now, try performing a search and see if the problem is resolved or not.

8] Rebuild the search index

Windows keeps a track of search indexes. However, these indexes might get corrupted over time. This can also cause the Windows search bar to crash or stop working correctly. So, in that case, you can delete and rebuild the search index to resolve the issue. Here are the steps to do that:

Firstly, open the Settings app and go to the Privacy & security tab.

After that, scroll down and press Advanced indexing options.

Next, press the OK button in the confirmation prompt and let Windows rebuild your search index.

Once done, check if the search bar is working properly or not.

Read: Search Indexer and Indexing Tips & Tricks for Windows.

9] Enable Enhanced Indexing

You can also activate Enhanced Indexing to fix the problem. In the Enhanced search indexing mode, its searches through your entire computer. If you enable it, the search function might start working properly for you. So, do try this and see if it helps.

Here are the steps to enable Enhanced Indexing on Windows 11/10:

Now, press the Searching Windows option.

On the next page, select the Enhanced mode under the Find my files section.

After that, make sure the folders you want to search are not listed under the “Exclude folders from enhanced search” section.

Finally, see if the problem at hand is fixed or not.

If nothing worked for you, you could try deleting the registry entries for Windows Search. The registry keys might be got corrupted which is why the Windows search function is not working correctly. Hence, you can delete the key and then see if the problem is resolved.

Note: We usually don’t recommend tweaking your Registry as it can cause serious issues to your PC. However, if the problem is not getting fixed even after trying everything else, you can try deleting the corrupted entries to fix the issue. But before that, make sure to create a backup of your Registry to be on the safer side.

You can follow the below steps to delete Registry entries for Search:

First, open Registry Editor and then go to the following address:

HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionSearch

Once done, restart your computer and perform a search to see if it works fine or not.

Read: Fix Search Indexer High Disk or CPU usage in Windows.

11] Reset your PC

You can also try resetting your PC to its original state to fix the problem. Windows search might be crashing or not working fine due to a corrupted Windows component. Hence, resetting your PC might help you fix the system corruption and thus, the issue at hand. Here are the steps to do that:

Next, select the Keep my files option. If you are okay to lose your personal files, apps, and other data, you can select the Remove everything option.

After that, follow the prompted instructions and complete the process.

Once done, the computer will be restarted. You can then check if Windows search is working properly or not.

Hope, the problem will be resolved now.

How do I fix Windows 11 File Explorer crash?

If File Explorer keeps on crashing on your Windows 11 PC, you can try running a System File Checker scan as the problem might be caused due to damaged system files. Apart from that, you can disable the Preview Pane, disable Thumbnails, temporarily disable UAC, turn off DEP, update your video drivers, or perform a clean boot to fix the problem.

Why does Windows 11 crash so much?

Windows might crash due to multiple factors. It is likely to crash due to corrupted system files, hardware issues, malware infection, viruses, bugs within Windows, or out-of-date device drivers. There might be many other unknown reasons causing Windows to crash. So, keeps your Windows up-to-date, update device drivers, run virus scans, and keep your apps updated.

Now read: File Explorer Search not working properly in Windows.

Dvd Not Working In Windows 10/11? Here’s How To Fix It

DVD Not Working in Windows 10/11? Here’s how to fix it

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If your DVD is not working, you might experience certain issues, especially if you have multimedia or other applications on DVD discs. This can be a problem for some users, and today we’re going to show you how to tackle this issue.

Many users, including myself, have been reporting problems with their DVDs in Windows 8 or Windows 8.1. If your DVD too is also not working, then follow the below steps needed to fix the problem.

Problems with the DVD drive not working in Windows 8 or Windows 8.1 are one of the most common and experienced by many users. We’re going to talk about this issue and try to offer some working solutions, as there are enough guides to help you get rid of it. The CD and DVD problems have occurred with Windows 8 more often than with Windows 8.1, so it seems that Microsoft has put an update in place.

DVD drive not detected in Windows 10? Try these solutions

There are many problems that can occur with your DVD drive, and in this article we’ll address the following issues:

Windows 10 DVD drive not reading discs – Several users reported that their DVD drive isn’t reading discs. This is usually caused by a bad driver or a dirty optical sensor.

DVD not playing Windows 10 – Several users reported that DVD isn’t playing on their Windows 10. This can be an annoying problem, but you should be able to fix it using one of our solutions.

DVD drive not showing – Sometimes your DVD drive might not even show up on Windows 10. If that’s the case, be sure to check your drivers. In one of our previous article we showed you how to fix missing DVD drive, so be sure to check that article for detailed explanation.

DVD writer not working properly – Several users reported that DVD writer isn’t working on their PC. If you have this problem, be sure to check your DVD configuration.

DVD not, found playing, reading, recognized, detected, ejecting, responding, spinning, displaying files, loading – There are many problems that can occur with your DVD. However, you should be able to fix most of these problems by using one of our solutions.

DVD not autoplaying Windows 10 – Many users reported that DVD AutoPlay isn’t working for them. In one of our previous articles we explained how to fix AutoPlay problems for DVDs, so be sure to check it out.

DVD not appearing in my computer – Another problem that many users reported is that DVD isn’t appearing on their PC. This can occur if your DVD drive isn’t connected properly or if your drivers aren’t compatible with Windows 10.

1. Use Command Prompt

This is what one user is saying and many others are having similar problems like this one. Users affected by this problem said that they saw the following message: “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).” Now, let’s see what we can do to fix it. First of all, try the following:

After doing that, restart your PC and check if the problem is fixed.

2. Delete UpperFilters and LowerFilters DWORDs

If the previous solution didn’t fix your problem, then try checking if all the cables are properly put in place, just in case this might be caused by a rather stupid problem that you overlooked.

Also, you can check for the DVD drive in BIOS. After restarting the Windows 8/Windows 8.1 computer, enter the BIOS screen (usually by pressing F10 multiple times). If it is absent, then it is a hardware problem, and not a software one, and you’ll need to contact your vendor. Now, here’s another potential fix:

3. Run the troubleshooter

Sometimes you might be able to fix the problem with the DVD drive simply by running the hardware troubleshooter. To do that, follow these steps:

After the troubleshooter is finished, check if the problem still remains.

4. Check your optical reader

If your DVD is not working, the problem might be your optical reader. Sometimes the reader can move and remain in a new position causing this problem to appear.

To fix the issue, you need to use a small object and move it to the original position. Keep in mind that this is rather dangerous, and if you don’t know what you’re doing you can easily permanently damage your DVD drive and your PC.

Expert tip:

If you’re not comfortable with removing your DVD drive, you can always use a disc that comes with a small brush that automatically cleans your DVD.

If cleaning the DVD drive doesn’t work, your DVD might be faulty, and the only choice is to replace the entire DVD drive.

5. Change your group policy

According to users, if DVD is not working the problem might be related to built-in burning features. However, you can resolve this problem by making few changes in Group Policy Editor. To do that, follow these steps:

If you can’t access Group Policy Editor, you can disable this feature using Registry Editor. To do that, follow these steps:

After making the changes, restart your PC and check if the problem is resolved.

6. Reinstall your DVD drivers

Few users reported that they fixed the problem simply by reinstalling their DVD driver. If DVD is not working, you can fix the problem by doing the following:

Once the driver is removed, restart your PC. When the PC restarts, Windows will automatically install the default driver and your DVD drive should start working again.

7. Install the necessary drivers manually

If your DVD isn’t working on Windows 10, the problem is most likely related to your drivers. This is a minor problem that can be fixed by manually installing the missing drivers. To do that, follow these steps:

After installing the driver manually, the problem with your DVD drive should be resolved.

8. Check for updates

If the DVD is not working, perhaps you can fix the issue simply by updating Windows 10. Windows 10 already updates itself automatically, but you can manually check for updates by doing the following:

If any updates are available, they will be downloaded automatically in the background. Once the updates are downloaded, restart your PC and check if the problem is still there.

If all of the above still didn’t solve your problem, then have a look at this guide from HP that is meant for HP and Compaq computers with Windows 8, but there’s a high chance it could work for you, as well.

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