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The infamous ‘Other’ storage section displayed in iTunes after connecting an iPhone, iPod touch or iPad to a computer is definitely one of the pain points for users mainly because it keeps increasing on its own.

‘Other’ storage is a combination of system settings, caches and various files that iOS stores temporarily to speed up system performance and minimize your dependency on network connectivity.

This all happens automatically and without any intervention on part of the user. That said, software can (and will) break and so these files may not get cleaned out properly. And when that happens, a large amount of storage will be lumped into the ‘Other’ category. The good news is, your proactiveness in dealing with this issue should pay off.

It’s actually fairly easy to recover your usable storage lost to ‘Other’ space hogs by specifically targeting certain items. In this post, we’ll lay out a few different techniques to decrease ‘Other’ storage on your iPhone or iPad.

iOS doesn’t break down the ‘Other’ storage category, but iTunes does.

To check how much device storage is lost to the ‘Other’ category, hook up your device to a computer with the included USB cable, launch iTunes and select the device.

At the bottom of the Summary pane there is a bar that shows how much storage your iOS content uses, divided by content type. Wait for iTunes to scan your device’s storage and then hover your mouse over the ‘Other’ category to find more information.

What is ‘Other’ iOS storage?

The ‘Other’ iOS storage is comprised of the following items:


Siri voices

System data

Cached files created when streaming or viewing content like music, videos, and photos

Equally important to making the most from this tutorial, here’s what iTunes reports as separate storage items rather than fold them under the ‘Other’ category:

Audio: Songs, audio podcasts, audiobooks, voice memos, music memos and ringtones

Video: Movies, music videos and TV shows

Photos: Camera Roll content, Photo Stream and Photo Library

Apps: Installed apps

Books: iBooks books and PDF files

Documents & Data: Safari Offline Reading List, files created within apps, and app content like contacts, calendars, messages and emails (and their attachments)

Now, iTunes categorizes cached music, videos and photos as ‘Other’ storage.

Your iOS device, on the other hand, reports these items as actual songs, videos and photos: that’s why storage amounts for Music or Videos seen on the device in Settings → General → iPhone Storage might differ from what you see reported in iTunes.

Before we begin, let me just bring to your attention the fact that iTunes has been found to sometimes erroneously report the size of ‘Other’ storage. To force the app to recalculate the correct iOS storage usage, de-select and re-select the “Open iTunes when this iPhone is connected” option available in the Options section of iTunes’ Summary pane.

Flush app caches manually

Some apps include a user-facing option to delete their own caches. Tweetbot, for example, has a Reset Account Cache option for each account in the settings. To see if your favorite app supports this feature, launch it and take a closer look at its built-in settings.

I freed up two megabytes of storage space wasted on cached metadata content by tapping the Clear All Metadata button in Infuse, FireCore’s versatile media player for iOS.

I also recommend checking out your frequently used apps in the stock Settings app to see if developers put a cache-cleaning option in there. Slack, for example, provides the Reset Cache on Next Launch toggle in Settings → Slack even though that option is nowhere to be found within the app itself.

Sadly, too few apps allow users to flush their caches with a tap of a button. Instagram, for example, is one app that can be quite a storage hog and yet it lacks a similar cache-cleaning solution. As much as I searched, I couldn’t find cache-cleaning switches in such apps like Facebook, Facebook Messenger, WhatsApp, Viber, Dropbox and OneDrive.

Delete offline content in apps

Some apps that manage online content allow you to mark items for offline use. As a result, you are able to consume cached content without an Internet connection. Apple Music, for instance, lets you download songs for offline listening, which takes up to ten megabytes of on-device storage per song or more, depending on the song length and audio quality.

When a song is downloaded for offline listening, you’ll see a tiny device icon next to its name in the list. You can even download whole albums to listen to on the go without incurring unwanted cellular charges. It’s also very easy to forget that offline songs are probably taking up a significant amount of storage space on your device.

To reclaim it, tap the ellipsis icon next to a song, hit Delete in the pop-up menu and then select Remove Download. To see how much storage offline tracks and locally synced songs are taking up on your device, go to Settings → General → Storage & iCloud Usage → Manage Storage → Apple Music.

There, you can tap Edit and then hit the minus sign next to a song or album, offline or not, that you wish to remove from your device. So far so good. But what about other apps? Glad you asked. In Dropbox, for instance, items in the Offline section have been downloaded and cached on your device, and can be safely removed to free up storage.

Beyond Dropbox, cloud-storage apps like OneDrive and Google Drive also support downloading files for offline use, which you can delete in order to decrease ‘Other’ storage.

Another great example: Google Maps.

As of recently, Google’s mapping app on iOS lets you download local areas for offline use. An offline map will eat up anywhere between ten megabytes to a few hundred megabytes of storage. Google Maps lacks a “Clean Caches” button, but you can tap the hamburger icon and then Offline areas to quickly delete your saved maps.

For those wondering, Apple Maps offers built-in offline support but that feature pretty much runs on auto-pilot as there’s no manual override.

Reset iTunes streaming caches

If you purchase or rent movies and television shows on the iTunes Store and stream them through Apple’s stock Videos app, iOS will cache those videos for as long as possible. And sometimes, the operating system just isn’t as aggressive as it should be about flushing video caches, even in the extreme scenario of storage being almost full.

If restarting or force-restarting the device didn’t release storage space consumed by cached video streams, launch iTunes Store on your device, tap the Featured tab, scroll to the bottom, tap your Apple ID and choose Sign Out. Next, go to Settings → Videos and sign out of Home Sharing at the bottom.

Now force-restart your device and then log back into iTunes Store and sign into Home Sharing. This should force iOS to flush its video caches created every time a purchased movie or a TV show episode is being streamed inside the Videos app.

Disable iCloud Drive

If you store files in iCloud Drive, especially if you are on a 200GB or higher storage tier, iOS’s smart file management may decide that you have enough free storage space to keep those cloud files cached locally on the device so you can access them very quickly.

If you’re running low on storage, iOS will in most cases decide to remove cached iCloud Drive files in order to make more room for your stuff, but sometime it won’t. If that’s your story, disabling iCloud Drive in Settings → iCloud → iCloud Drive will reclaim significant amount of storage lost to cached cloud content.

Of course, disabling iCloud Drive means you won’t be able to access it in third-party apps.

Restart your device

iOS automatically dumps temporary files when the devices runs low on storage. Still, restarting an iOS device from time to time (I restart my iPhone before nap time) gives the iOS boot procedure a chance to trash temporary files that are no longer needed. In addition, restarting the device will also cause iOS to effectively recalculates the usage data.

Reinstall apps that have large caches

Local app caches are generated by the very virtue of yours using them on a regular basis. To keep tabs on these temporary files, go to Settings → General → Storage & iCloud Usage → Manage Storage. A list of all apps installed on your device will pop up—sorted by the amount of storage being consumed, with the biggest storage hogs listed at the top.

Tap an app to check out how much storage its documents and other data take up on the device. Note: some apps don’t provide this information. Tapping Delete App on this screen will remove the app from your device and release any storage space occupied by its documents and other data.

This is a good method of identifying apps whose caches are ten times or more the size of the app itself. Yes, you’ll be inconvenienced by having to re-download certain apps and adjust their settings, but reclaiming huge chunks of storage space lost to video streaming caches has got to be worth it.

A word of warning: even though you can freely reinstall content streaming apps such as Netflix, Instagram and Facebook, deleting apps that keep content you create on the device may cost you important data.

Use specialized cache-cleaning apps

The easiest method to keep your ‘Other’ iOS storage from spiraling out of control involves using specialized apps. They can be especially useful in clearing out leftover files from previous iOS installations, junk left after applying over-the-air updates and caches which iOS stubbornly refuses to delete due to unforeseen system errors or corrupted files.

There are many desktop apps for Mac and Windows that can help clear the cruft that has been clogging up your ‘Other’ storage. Here are some you might want to consider:

If you’re jailbroken, these jailbreak tweaks will do a good job of trimming that ‘Other’ storage, and the best thing is you’re not required to use a computer at all:

People with non-jailbroken devices have a few options at their disposal, such as an app called Battery Doctor, depicted below, which implements a cache-cleaning future.

Battery Doctor is available free in the App Store.

Regardless of your preferred app, you might encounter a “Disk Almost Full” message when trying to delete cached files. This is normal behavior caused by the cleaning process so simply tap Done to dismiss the message.

Delete Safari’s browsing cache

As one of the most frequently used stock applications, Safari tends to use quite a bit of storage to cache webpages so they load faster. To delete it, go to Settings → Safari → Clear History and Website Data. Additionally, delete data that websites you visit store on your device by selecting Settings → Safari → Advanced → Website Data → Remove All Website Data.

TUTORIAL: How to erase Safari’s browsing history and cached data

Those who use a third-party browser may find an option to erase browsing caches in the app’s settings interface. Google Chrome fans, for example, can tap the hamburger icon and select Privacy. There, you can delete Chrome’s browsing history, cache, cookies and website data independently of each other.

Delete Siri voices you no longer need

If you use iOS’s Speak Screen and Speak Selection features, you may have enabled multiple voices that are downloaded and kept on your device. On 16GB devices, that’s a waste of precious storage. For instance, downloading the high-quality Alex as your English-speaking voice for VoiceOver, Speak Screen and Speak Selection features will cost you a whopping 870 MB of available free space.

To remove a downloaded voice, go to Settings → General → Accessibility → VoiceOver → Speech and swipe from right to left on the voice, then tap the Delete button.

Force-restart your device

This is a more efficient method that will prompt iOS be more aggressive about flushing the caches. Just press and hold the Sleep/Wake and Home button simultaneously until an Apple logo appears. But don’t overuse this option: although force-resetting won’t cause damage to iOS, it can (in specific situations) damage your apps.

Should that happen, reinstalling a damaged app will get you back on track.

Reset all settings

Some users have reported that resetting all device preferences and settings has successfully cleaned up a lot of cached files without needing to restore form an iTunes or iCloud backup.

To reset all preferences and settings, go to Settings → General → Reset and tap Reset All Settings. This will not delete your apps nor your content.

Restore from backup

Some of the cached files that their creator apps have marked as safe to delete are not saved in iCloud/iTunes backups because they can be recreated as needed. That’s why restoring from a backup may actually help decrease your ‘Other’ iOS storage. For space reasons, iCloud backups contain fewer cached files than their iTunes counterparts.

While restoring an iOS device from a backup will preserve your data, sometimes it will also retain that ‘Other’ storage you wanted to get rid of in the first place. In that case, you should consider setting up your device from scratch.

Reset to factory settings

This may sound like an overly extreme proposal, but resetting your device to its factory settings will delete everything and reinstall iOS. Just make sure to set up the device as new to maximize your available storage. Yes, you will need to re-download your apps, adjust settings, bring back your photos, documents and other data, but it’ll be worth it—your rusty old device will feel like new again with none of the cruft that you had before.

PhoneExpander: clearing temporary files in apps.

PhoneExpander: clearing temporary files in apps.

Your emails won’t be affected—they’re stored on servers. And if you use iCloud Photo Library or Google Photos and keep all your other things in Dropbox, OneDrive, Google Drive or another cloud-storage service, the process will be as painless as painless gets.

RELATED: Best ways to store photos in the cloud

To wipe your device clean, go to Settings → General → Reset → Erase All Content and Settings. Starting anew is an especially viable option if your ‘Other’ storage contains corrupted files that you can’t easily get rid of.

TUTORIAL: How to erase everything on iPhone or iPad


Related articles

The following articles provide even more in-depth information on ‘Other’ storage for those who want to really dive deep into this topic, including valuable tips on saving storage space on your iPhone, iPod touch or iPad by disabling features, apps and content you no longer need.

Have suggestions of your own to share with the community?

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‘Other’ Storage On Your Iphone And Ipad Explained

For most users, the ‘Other’ iOS storage category—reported after connecting an iOS device to desktop iTunes—is something of a mystery. ‘Other’ storage starts at one to five percent of total device capacity but can quickly creep in to a few gigabytes.

This post will unravel the mysteries behind ‘Other’ iOS storage, explain what it’s used for, how iOS manages it and what you can do to decrease it.

Can I see how much space is lost to ‘Other’ storage?

Yes, you can.

iTunes will scan what’s on the device and display its storage graphically at the bottom of the window. Mouse over the yellow section of the graph to see how much space is taken up by ‘Other’ storage.

Sadly, iOS won’t let you see how much space is wasted to ‘Other’ storage.

What is ‘Other’ storage used for?

‘Other’ iOS storage includes mostly everything that doesn’t fit into the existing categories, as reported by iTunes: Apps, Audio, Books, Documents & Data, Movies, TV Shows, Photos and Podcasts.

As per Apple, the ‘Other’ iOS storage includes the following items:

Your device’s settings

Siri voices

High-quality VoiceOver voices

System data

Cached files

Things like Safari Offline Reading List, files created within apps and app content such as contacts, calendars, SMS and iMessages, emails and their attachments and other items are not part of ‘Other’ storage. Instead, these items are lumped into the ‘Documents & Data’ storage category in iTunes.

Here is the full list of iOS storage categories and the data each category encompasses, as reported in iTunes:

Audio: Songs, audio podcasts, audiobooks, voice memos and ringtones

Video: Movies, music videos and TV shows

Photos: Camera Roll content, Photo Stream and Photo Library

Apps: Installed apps

Books: iBooks books and PDF files

Documents & Data: Safari Offline Reading List, files created within apps and app content like contacts, calendars, iMessages, text messages, emails, Mail and Messages attachments

Other: Settings, Siri voices, system data and cached files

By far, the biggest portion of ‘Other’ storage is occupied by various cached files.

Why are caches in ‘Other’ storage?

Apple says that iOS creates cached files when you stream or view content like music, videos and photos. “When you stream music or video, that content is stored as cached files on your iOS device,” says the company.

On iOS devices, most caches are not visible to users in per-app sections in Settings → General →  Storage & iCloud Usage, though some are. For instance, Safari’s Offline Reading List cache can easily be deleted through the Settings app. On the other hand, caches that iOS manages automatically, like streamed audio and video content, are not exposed to end users and cannot be deleted in Settings.

A quick experiment can easily prove this. Imagine there’s absolutely nothing stored in the stock Videos app on your iPhone. Say you then launch Videos and stream a five-gigabyte movie that was purchased on the iTunes Store.

The reported storage usage for the Videos app in Settings won’t increase at all.

But if you glance at the amount of free device storage reported in Settings, you’ll notice it has dropped by five gigabytes due to that streamed video being cached automatically by iOS, thereby taking up five gigabytes of ‘Other’ storage.

Because the amount of device storage wasted on the ‘Other’ category cannot be directly checked out in iOS, less experienced users may be left scratching their head, puzzled as to why their reported free storage isn’t higher.

How iOS manages caches

iOS was conceived to manage storage automatically. Cached content may live in ‘Other’ storage for as long as system circumstances allow. iOS does flush the caches intelligently, especially if the system runs low on storage.

‘Other’ storage on my iPhone 6s, as reported by PhoneClean. Most of it are caches of previously streamed video content.

‘Other’ storage on my iPhone 6s, as reported by PhoneClean. Most of it are caches of previously streamed video content.

The other thing to keep in mind are apps. All apps create a residue of temporary files on your device, so they load faster. For example, the stock Camera app and third-party photo editing apps create their own photo caches.

These temporary files, along with other app items that are marked for the system as safe to delete, are caches inside ‘Other’ storage, too. Even the most mundane things, like a failed iTunes sync, may add up to Other storage by littering the device with temporary files and media junk.

Purging caches, manually or with a third-party app, won’t delete apps nor will it remove your documents. These items—app data, settings and your documents—are kept in separate databases which aren’t part of system caches.

Why storage amounts on iOS devices differ from what iTunes reports

That’s because iTunes categorizes cached music, videos and photos as ‘Other’ iOS storage instead of actual audio, videos or photos—that’s why the reported usage for Music, Videos or Audio sections might differ.

As an illustrative example of this, iTunes reports that the Audio section is taking up 856 megabytes on my iPhone 6s. On the device itself, however, the actual reported storage amount for the Music app is 565 megabytes.

NOTE: The screenshot below is meant for illustrative purposes and does not reflect the current amount of storage space taken up by music on my device.

The 291-megabyte difference between the 856MB seen in desktop iTunes and 565MB reported by my iPhone is actually caches for the songs I had streamed via Apple Music. Cached media lets the Music app instantly play any previously streamed song, enhancing the experience at the expense of reported free storage.

People who use iCloud Photo Library with the ‘Optimize iPhone Storage’ option may observe a similar discrepancy in the ‘Photos’ storage section between iTunes and iOS Settings, due to large caches of photos in device-optimized resolution.

Your mileage may vary, depending on how you consume media on your devices. To view the storage usage on your iOS device, go to Settings → General → Storage & iCloud Usage → Manage Storage under the Storage heading.

Can I decrease ‘Other’ storage?

Yes, but not completely.

You cannot manually purge cached files from ‘Other’ iOS storage. Even though iOS was designed to clear the caches when it needs more space, it doesn’t do this aggressively enough. And sometimes caches aren’t dumped properly either.

For instance, Kevin Hamm found out that streaming a four-gigabyte iTunes movie will temporarily take up four gigabytes in iOS caches. Should iOS for any reason fail to delete that cached movie, the four gigabytes will get stuck in ‘Other’ storage.

Making matter worse, neither iTunes nor the iOS Settings app provide necessary controls for users to manually delete all the cruft that has accumulated on their devices.

RELATED: How to reclaim ‘Other’ iOS storage

The good news is, specialized third-party applications can clear the caches which are clogging up ‘Other’ iOS storage. Any of these Mac apps should get the job done:

Some of the aforesaid programs will identify storage-hogging iOS apps so you can then delete and re-install them, which in most cases will remove 100 percent of app-specific junk from your device.

If you’re jailbroken, do yourself a favor and manage your ‘Other’ iOS storage using iFile or Ryan Petric’s smartly done cache-cleaning tool.

RELATED: 40+ ways to save storage space on iPhone and iPad

Restoring your device from an iCloud backup can also drastically decrease the size of ‘Other’ storage because iCloud backups have been found to store fewer temporary files and caches than those created by iTunes.

In some cases, restoring your device from an iTunes backup might bring over caches and temporary files that haven’t been deleted properly. In iTunes’ defense, iOS crash and log files will be transferred to a computer and deleted from an iOS device during the syncing process so there’s that.

And lastly, restarting a device may prompt iOS to clear some cached content. To restart your device, hold down the power button until a “Slide to power off” message appears, then slide to restart.

Force-restarting, however, might force iOS to purge more caches. To force-restart your device, press and hold the Sleep/Wake and Home buttons simultaneously until an Apple logo appears.

How To Live Stream Nfl Super Bowl Xlviii On Your Iphone Or Ipad

FOX Sports GO: One of the only official ways to live stream Super Bowl XLVIII on your iPad for free is through the FOX Sports Go app. Fox is going to be hosting the live stream for desktop users on chúng tôi and will redirect users to the Fox Sports Go iPad app for a free live stream available to all from 12am ET Sunday morning to 3am Monday morning. Unfortunately the stream won’t be available to iPhone users “due to league restrictions.”

FOX Sports GO will feature two separate live streams of Super Bowl XLVIII: the customary FOX Sports telecast in English and the FOX Deportes telecast in Spanish

NFL Mobile: There is one way you’ll be able to access a live stream of your game from your iPhone. Those “league restrictions” mean you’ll only be able to grab a live stream on your iPhone through the official NFL Mobile app. Access to the stream, however, is limited to Verizon customers that are subscribed to the app’s Premium Features for live streaming. If you’re not a subscriber, you’ll still be able to use the app to keep up with scores, highlights and Super Bowl commercials with notifications.

YouTube: The best place you can catch replays of every Super Bowl Commercial as soon as they go live is through YouTube’s Ad Blitz channel. You can also access the Ad Blitz channel through the YouTube iOS apps, and there is currently a few playlists for 2014 teasers and last year’s commercials.

Super Bowl XLVIII – NFL Official Program: This iPad app features everything that you’d find in the physical  288-page printed commemorative program for this year’s game. You’ll also find “Animated starting lineups and stadium renderings; real-time Twitter and Instagram feeds; current temperature at MetLife Stadium; sortable rosters for both teams; and fun activities for the kids.” The app already has a ton of video content and in-app purchases to access programs from previous years, but it will also be updated with photos, video, and highlights following Super Bowl XLVIII this weekend.

Super Bowl XLVIII on iTunes:  If you want to rewatch the game, a $12.99 Season Pass is available through iTunes that also gets you tons of pre and post game content including a number of full-length Super Bowl related specials already available.

NFL Game Rewind: Another option for full replays of games directly on your iPad is the NFL Game Rewind app, which gives you access to full games for the entire 2013 season as well as Playoffs and Super Bowl XLVIII. It does require a $19.99 subscription to NFL Game Rewind.

NFL Connect: Apple is featuring this app in its own Super Bowl section in the App Store. The game acts as as second screen experience allowing NFL fans to challenge each other to mini games while watching live NFL games: Predict plays, swap in game tiles and use your game strategy as live events happen in the match. When you achieve a “Connect” you bank the points, earn bragging rights and rank up the leaderboard! The app also builds in chat features for trash talking and Facebook integration for challenging friends.

NFL Homegating: Another official NFL app, NFL Homegating, will make it easy if you plan on throwing a Super Bowl party at the last minute. The app has a built in game schedule, lets you send invitations customized for the upcoming game, and also offers a ton of featured recipes, products, and tips for “homegating.”

FTC: We use income earning auto affiliate links. More.

How To Watch Mkv & Avi Video On Ipad Or Iphone Free With Vlc

We’ve discussed VLC for iOS before for it’s versatility, but this time we’re going to walk through using VLC and a web browser to transfer video files from a computer to an iOS device – wirelessly – and then play that HD movie file directly on the iPhone or iPad.

While we’re using an MKV file as an example here, VLC supports just about every video file format, so you can copy over and watch MKV, MPG, MP4, AVI, DIVX, WMV, MOV, and just about anything other movie you may come across. Additionally, VLC can copy or stream video files stored on DropBox and Google Drive, but that’s a topic for another tutorial. Because VLC relies only on a web browser to copy the files to iOS, you can initiate the file transfers from any machine too, whether it’s a Mac, Windows, or Linux computer, and whether or not it’s your own PC or someone else’s also doesn’t matter, the whole process circumvents the traditional iTunes method for copying the video to iOS – it’s that versatile.

1: How to Copy Video Files to iOS with VLC

This works to transfer any movie file to any iPhone, iPad, or iPod touch, from any computer. The only requirement is that the computer with the video files and the iOS device are on the same wi-fi network.

1a: Prepare VLC from iOS

Get VLC for free from the App Store on your iOS device

Open VLC app on the iPhone, iPad, or iPod touch and tap on “Done” to skip the intro (or flip through it and learn a bit more about VLC if you want)

Tap on the Cone icon in the upper corner

Look for the “WiFi Upload” switch and toggle it to the ON position

With the VLC upload server now active, you can transfer video content from a computer easily, that’s what we’ll cover next.

1b: Copying the Movie Files Wirelessly to iOS from Any Computer

From any computer (Mac OS X, Windows, Linux, etc) open any web browser

Let the upload process complete the file transfer from the computer to iOS

Now that you’ve copied a movie or video file over, you can watch it from the iPhone / iPad!

2: Watching the MKV Movie on the iPhone, iPad, iPod touch with VLC

Tap on the video file of choice to start watching it on the iPhone, iPad, or iPod touch

VLC plays video content just about flawlessly regardless of the movie format type. Tapping on the video once it’s playing will reveal the familiar video player controls of pausing, reverse, fast forward, a timeline, and audio controls.

Enjoy your video files on the go! Keep in mind that high resolution video formats like MKV, which is often a BluRay rip, can eat some serious storage capacity on an iOS device, so unless you have a larger capacity iPad or iPhone, you may want to use lower resolution and more compressed video files to begin with. That’s also when the more space-conscious AVI, MPEG, m4v, MP4 can be good video format choices, particularly since the screen size and resolution of smaller iOS devices, even with a retina display, don’t really use the full high definition MKV potential. That makes the MKV files probably best for an iPad, but they certainly work on the iPhone and iPod touch too.


10 Fixes For Face Id Not Working On Iphone Or Ipad

Is Face ID not working on your iPhone or iPad Pro? If you’re tired of having to punch in your device passcode or Apple ID all the time, the fixes in this troubleshooting guide will help you out.

Although Face ID is a remarkably well-implemented feature, there are various instances where it malfunctions on the iPhone and iPad. For example, the TrueDepth camera could fail to kick in at device unlock or Apple Pay checkout. Or, it might struggle to recognize you.

Table of Contents

Work through the fixes that follow, and you should be able to get Face ID working correctly on your iPhone and iPad Pro again.

You Must Enter Your Passcode In the Following Instances

Before you start, it’s a good idea to familiarize yourself with situations where you must enter the device passcode despite having Face ID active on the iPhone and iPad. These happen because of protective measures and feature limitations but are easily misunderstood as problems. The following isn’t an exhaustive list but covers the most common scenarios.

You just rebooted your iPhone or iPad.

You’re unlocking the device for the first time in 48 hours.

You aren’t looking at your iPhone or iPad directly. Face ID checks for your attention to improve security, but you can configure it to authenticate you regardless (more on that below).

You’re attempting to unlock your iPhone while holding it horizontally; this is not a problem on the iPad.

You’re obscuring your face with a mask or sunglasses. We’ve talked about ways to deal with this problem further into the post.

1. Review Face ID Settings

If Face ID never shows up to authenticate specific actions like App Store and iTunes purchases, it’s best to begin by reviewing the Face ID settings on your iPhone or iPad.

Open the Settings app.

Scroll down, tap

Face ID & Passcode

, and enter your iPhone’s device passcode.

Turn on the switches next to the activities where you want Face ID to work:

iPhone Unlock

: Unlock your iPhone at the Lock Screen



App Store

: Authorize iTunes and App Store purchases.

Wallet &

Apple Pay

: Authorize Wallet and Apple Pay purchases.

Password Autofill

: Authenticate password auto-filling in Safari and other apps.



: Manage third-party apps that support Face ID.

2. Restart Your iPhone or iPad

If there’s nothing wrong with your Face ID settings, try rebooting the system software on your iPhone or iPad. That’s a quick fix to minor technical issues preventing the feature from working.

To restart any iOS or iPadOS device:

Open the Settings app and tap





and swipe right to power off the device.

Hold the




button until you see the Apple logo.

3. Update to the Latest Version of iOS

Face ID can stop working due to problems with iOS or iPadOS. Perform a software update and check if that makes a difference.

Wait until your iPhone or iPad scans for newer system software updates.


Download & Install

to install an update.

Can’t update your iPhone or iPad? Learn how to fix stuck iOS or iPadOS updates.

4. Face the TrueDepth Camera

To improve Face ID security, your iPhone or iPad will not authenticate you unless you look directly at the screen or the TrueDepth camera.

5. Check the TrueDepth Camera

Next, check the front camera on your iPhone or iPad and make sure that nothing is blocking it. For example, if you’re using an excessively bulky case, it could obstruct the top of the device. A screen protector that’s cracked (particularly closer to the camera) can also cause problems.

A sweaty or greasy iPhone screen is another reason that makes it harder for Face ID to scan your face. Wipe it with a microfiber cloth regularly to avoid that.

6. Are You Covering Your Face?

Face ID requires a full facial scan to authenticate you, which means you must always enter your device passcode if you use a face mask. However, you have a couple of ways to avoid that on the iPhone.

Set up Unlock with Apple Watch: Use an Apple Watch to authenticate you instead of Face ID.

Activate Face ID with a Mask: Set up Face ID to authenticate you with a partial scan around the eye area. This feature is only available for the iPhone 12 and later.

Face ID also doesn’t work well with sunglasses. Set up “Unlock with Apple Watch” or an alternative appearance (more on that next).

7. Add Alternate Face ID Appearance

Face ID is smart enough to adapt to subtle changes in your face, but it may have trouble identifying you if you change your appearance too much—e.g., with glasses or headgear. That’s why you must set up an alternative appearance. To do that:


Add Alternate Appearance




and go through a standard Face ID setup.

8. Reset and Set Up Face ID From Scratch

If Face ID continues to have trouble showing up or fails to recognize, it’s time to reset Face ID and set it up from scratch. That clears the Secure Enclave—the subsystem that houses facial data—and helps fix persistent Face ID-related issues.


Reset Face ID


Restart your iPhone or iPad and revisit the Face ID & Passcode screen.


Set Up Face ID




and go through a standard Face ID setup.

Learn how to fix the “Face ID Is Not Available” error if you run into it during the Face ID setup.

9. Factory Reset All Settings on iPhone

Assuming that a Face ID reset did not help, you must next shift your attention to a full settings reset. You will not lose any data, so if you want to go ahead:


Reset All Settings


Enter your device passcode and tap

Reset Settings


10. Factory Reset the iPhone Software

If the solutions above did not fix Face ID on your iPhone or iPad, you might be dealing with a severe software-related issue that nothing but a complete system reinstallation can fix.

Back up your iPhone or iPad to iCloud or a computer.


Erase All Content and Settings

and follow the on-screen instructions to reset the device to factory defaults. You can choose to restore your data while setting up the device again.

No Luck? It’s Time to Contact Apple

Contact Apple Support if you continue to have problems with Face ID. You could be dealing with a defective TrueDepth camera that warrants a visit to the Apple Store. If you still want to stand a chance of fixing the issue yourself, try reinstalling the system software and the device firmware in DFU (Device Firmware Update) Mode.

How To Use Screen Time On Iphone And Ipad

According to a report from Data Reportal, an average American spends 7 hours and 11 minutes looking at a screen every day. If you’re planning to cut down this time, Screen Time makes it convenient to manage app and device usage.

Turning on Screen Time can seamlessly keep track of how much time you spend on your device. Moreover, you can also seamlessly restrict explicit content and social media apps. Further, you can also manage your child’s device to regulate how they use it. So let’s take a closer look at these features.

How to turn on Screen Time on iPhone

Open Settings.

Now, you will get a weekly report with insights about your screen time. However, this is not all. Screen Time has several features. Keep reading!

Set a Screen Time passcode

You can set a Screen Time passcode to ensure you’re the only one who can extend time or make changes. Follow these steps to set a Screen Time passcode on your iPhone.

Tap Turn ON Screen Time. (using the above steps)

Tap Use Screen Time Passcode.

Note: In case you forgot your Screen Time passcode, update your device to the latest iOS or iPadOS. Now, reset the passcode.

How to turn on Downtime on iPhone

If you are planning to cut down on your or your child’s time, you can turn on Downtime to shut down the device at a particular time. Moreover, you can also customize it for particular days.

Turn on Screen Time.

During Downtime, only phone calls and the apps you choose to allow will be available. Go back and tap Always Allowed. From here, you may choose to always allow an app.

Set daily time limits for App Categories with App Limits

 Inside Screen Time, tap App Limits.

Select an appropriate app category → tap Next.

Block at End of Limit means the app will be unusable after the time limit is reached. However, there is an option to Ask For More Time.

All app limits reset every day at midnight.

How to set daily time limits for specific apps with App Limits

Inside Screen Time, tap App Limits.

Tap Next.

Set daily time limits for websites with App Limits

Inside Screen Time, tap App Limits.

From the end, tap Websites.

You may also like to see how to block a website in Safari on iPhone and iPad.

How to turn on Content & Privacy restrictions for iPhone and iPad

Open Settings → tap Screen Time.

Tap Content & Privacy Restrictions.

You may tap the appropriate options from the list and choose Allow Changes or Don’t Allow Changes.

How to prevent iTunes and App Store purchases with Screen Time

Open Settings and tap Screen Time.

Communication limits let you choose whom the child can call during allowed Screen Time and Downtime. Check out our detailed guide to set up and use communication limits in Screen Time.

How to enable child’s Screen Time on iPhone and iPad

Open Settings on your child’s iPhone.

After you’ve set the child’s iPhone, you can enable Downtime and set app limits, following the steps mentioned earlier.

If you use Family Sharing, you can also enable Screen Time for your child using the steps shown in the next tip.

How to set up Screen Time for your child through Family Sharing

Note: You need to have Family Sharing enabled to set up Screen Time for family members for this. After that, you can see your child’s screen time reports and set parental controls from your iPhone.

Open Settings on your iPhone.

Tap your name at the top.

Tap Family Sharing → Screen Time.

Next, tap a family member’s name → tap Turn on Screen Time → Continue, and proceed with the onscreen instructions.

Alternatively, after you set Screen Time on your device, you see an option named Set Up Screen Time for Family inside it. Tap it and follow the instructions.

How to turn off Screen Time on iPhone and iPad

Open Settings on your iPhone.

Tap Turn Off Screen Time → enter your password if asked.

You can clear Screen Time usage data by turning off Screen Time. After that, you can re-enable Screen Time if you wish to continue using it.

Note: This will remove all the existing customizations or settings you have set inside Screen Time.

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